DYALOGO SAS

Overview

Somos una empresa que presta servicios de call center / contact center, ofreciendo una solución multicanal (voz, email, chat, WhatsApp, Facebook) en la nube provista en Google Cloud Platform que permite habilitar, controlar y tener de manera exitosa su operación en teletrabajo o in-house.

Asimismo, brindamos servicios BPO en modalidad in/outsourcing desde cualquier parte del mundo, ya que todos nuestros agentes operan en teletrabajo. Para empresas que prefieren una sede física, contamos con el servicio BPO HOTEL, equipado con 120 puestos de trabajo, planta eléctrica, canales redundantes de internet, control de acceso, circuito cerrado de TV y soporte técnico 7X24X365.

Basic Information

Contact Details

• Website: dyalogo.com
• LinkedIn: linkedin.com/company/dyalogo

Key Focus Areas & Initiatives

• bpo
• consultoria contact center
• software contact center
• contact center
• software call center
• capacitacion call center
• call center
• voip
• asterisk
• call center en la nube
• it services & it consulting
• telecommunications
• ccaas
• omnichannel customer journey
• customer experience
• cloud call center software
• cloud computing
• services
• workforce management
• chatbot whatsapp
• contact center as a service
• nps management
• unified communications
• automated lead capture
• consulting
• real-time agent monitoring
• ai chatbots
• whatsapp multiagente
• crm integration
• real-time supervision
• performance analytics
• omnichannel communication
• cloud contact center
• customer data management
• multichannel customer service
• government
• information technology and services
• call center automation
• ip phone cloud
• software publishers
• software development
• chatbot integration crm
• customer experience management
• cloud pbx
• cloud telephony
• customer relationship management
• workflow automation
• b2b
• teletrabajo software
• agent management
• remote agent supervision
• whatsapp business api
• customer satisfaction surveys
• software publishing
• multichannel support
• cloud-based software
• api integration
• call recording
• customer interaction recording
• saas
• b2c
• enterprise software
• enterprises
• computer software
• crm
• sales

Technologies Used

• Amazon AWS
• DoubleClick
• DoubleClick Conversion
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Gmail
• Google Analytics
• Google Apps
• Google Cloud Hosting
• Google Dynamic Remarketing
• Google Tag Manager
• Media Temple SSL
• Mobile Friendly
• Slack
• Varnish
• Wix
• YouTube

Affiliated Organizations & Regional Branches