DUMAC Business Systems, Inc. | Company Profile
DUMAC Business Systems, Inc.
Overview
DUMAC Business Systems, Inc. is a family-owned company based in East Syracuse, New York, established in 1952. It specializes in providing point-of-sale (POS) software, hardware, and professional services for the grocery, convenience store, and hospitality industries. The company focuses heavily on in-house software development and customer support, offering a diverse range of technology solutions.
DUMAC's solutions include RORCv6® POS software, back office and direct store delivery (DSD) applications, and the SBOnet® web-based inventory and corporate reporting tools. Designed to enhance operational efficiency and support independent retailers and small to medium businesses, these offerings are complemented by 24/7 U.S.-based help desk support and training. As an NCR Platinum Preferred Channel Partner, DUMAC delivers innovative commerce solutions for more than 20,000 POS lanes and processes over $36 billion in annual consumer sales.
Basic Information
| Industry | Information technology & services |
|---|---|
| Founded | 1952 |
| Revenue | 132.3M |
| Headquarters | 19 Corporate Circle, East Syracuse, NY 13057, United States |
| Languages | English |
Contact Details
- Phone: +1 315-463-1010
- Website: dumac.com
- LinkedIn: linkedin.com/company/dumac-business-systems-inc-
Key Focus Areas & Initiatives
- Self-checkout solutions
- Custom POS solutions
- Retail technology
- NCR Platinum Channel Partner
- IT services & IT consulting
- Inventory control
- Scalable retail solutions
- POS software
- Remote support
- Multi-channel retailing
- Industry compliance
- Point of sale hardware
- POS for small footprint stores
- POS for independent retailers
- Multi-store management
- Grocery POS
- Multi-location management
- Retail analytics
- Loss prevention
- Self-checkout
- Fuel management
- Retail automation
- Customer loyalty
- Hardware support
- POS solutions
- Fuel POS
- Convenience store POS
- Point of sale software
- Digital menu boards
- Customer engagement
- API integration
- Cloud-based POS
- Fuel flow rate analysis
- Scalable POS system
- Grocery and convenience store retail
- Hardware integration
- Retail security protocols
- Back-office software
- Customer data analytics
- POS training and support
- Security and fraud prevention
- Cloud reporting
- Hardware maintenance
- Customer experience enhancement
- Software customization
- Integrated payment processing
- Self-checkout technology
- Retail POS
- Retail support services
- Mobile POS
- POS upgrade services
- Real-time reporting
- POS content management
- Fuel pump integration
- Digital couponing
- Loyalty programs
- POS for fuel stations
- Remote order management
- Industry-specific solutions
- POS hardware peripherals
- Inventory management
- Digital marketing tools
- Self-service kiosks
- Digital signage
- B2B
- B2B2C
- Computer systems design and related services
- Data security
- Custom software
- Customer experience
- Business consulting
- Supply chain management
- Network security
- Enterprise software
- Enterprises
- Computer software
- Information technology & services
- Point of sale
- POS
- Payments
- Financial services
- E-commerce
- Consumer internet
- Consumers
- Internet
- Computer & network security
- Management consulting
- Logistics & supply chain
Technologies Used
- Circle
- Facebook Login (Connect)
- Facebook Widget
- Google Analytics
- Google Tag Manager
- Hotjar
- Hubspot
- Linkedin Login
- Linkedin Widget
- Microsoft Office 365
- Mobile Friendly
- Outlook
- Remote
- Salesforce
- SendInBlue
Affiliated Organizations & Regional Branches
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