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DUMAC Business Systems, Inc. | Company Profile

10/1/2025

DUMAC Business Systems, Inc.

Overview

DUMAC Business Systems, Inc. is a family-owned company based in East Syracuse, New York, established in 1952. It specializes in providing point-of-sale (POS) software, hardware, and professional services for the grocery, convenience store, and hospitality industries. The company focuses heavily on in-house software development and customer support, offering a diverse range of technology solutions.

DUMAC's solutions include RORCv6ยฎ POS software, back office and direct store delivery (DSD) applications, and the SBOnetยฎ web-based inventory and corporate reporting tools. Designed to enhance operational efficiency and support independent retailers and small to medium businesses, these offerings are complemented by 24/7 U.S.-based help desk support and training. As an NCR Platinum Preferred Channel Partner, DUMAC delivers innovative commerce solutions for more than 20,000 POS lanes and processes over $36 billion in annual consumer sales.

Basic Information

Industry Information technology & services
Founded 1952
Revenue 132.3M
Headquarters 19 Corporate Circle, East Syracuse, NY 13057, United States
Languages English

Contact Details

Key Focus Areas & Initiatives

  • Self-checkout solutions
  • Custom POS solutions
  • Retail technology
  • NCR Platinum Channel Partner
  • IT services & IT consulting
  • Inventory control
  • Scalable retail solutions
  • POS software
  • Remote support
  • Multi-channel retailing
  • Industry compliance
  • Point of sale hardware
  • POS for small footprint stores
  • POS for independent retailers
  • Multi-store management
  • Grocery POS
  • Multi-location management
  • Retail analytics
  • Loss prevention
  • Self-checkout
  • Fuel management
  • Retail automation
  • Customer loyalty
  • Hardware support
  • POS solutions
  • Fuel POS
  • Convenience store POS
  • Point of sale software
  • Digital menu boards
  • Customer engagement
  • API integration
  • Cloud-based POS
  • Fuel flow rate analysis
  • Scalable POS system
  • Grocery and convenience store retail
  • Hardware integration
  • Retail security protocols
  • Back-office software
  • Customer data analytics
  • POS training and support
  • Security and fraud prevention
  • Cloud reporting
  • Hardware maintenance
  • Customer experience enhancement
  • Software customization
  • Integrated payment processing
  • Self-checkout technology
  • Retail POS
  • Retail support services
  • Mobile POS
  • POS upgrade services
  • Real-time reporting
  • POS content management
  • Fuel pump integration
  • Digital couponing
  • Loyalty programs
  • POS for fuel stations
  • Remote order management
  • Industry-specific solutions
  • POS hardware peripherals
  • Inventory management
  • Digital marketing tools
  • Self-service kiosks
  • Digital signage
  • B2B
  • B2B2C
  • Computer systems design and related services
  • Data security
  • Custom software
  • Customer experience
  • Business consulting
  • Supply chain management
  • Network security
  • Enterprise software
  • Enterprises
  • Computer software
  • Information technology & services
  • Point of sale
  • POS
  • Payments
  • Financial services
  • E-commerce
  • Consumer internet
  • Consumers
  • Internet
  • Computer & network security
  • Management consulting
  • Logistics & supply chain

Technologies Used

  • Circle
  • Facebook Login (Connect)
  • Facebook Widget
  • Google Analytics
  • Google Tag Manager
  • Hotjar
  • Hubspot
  • Linkedin Login
  • Linkedin Widget
  • Microsoft Office 365
  • Mobile Friendly
  • Outlook
  • Remote
  • Salesforce
  • SendInBlue

Affiliated Organizations & Regional Branches

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