Dubai Electricity & Water Authority - DEWA

Overview

Dubai Electricity and Water Authority (DEWA) is a government-owned utility company established in 1992 through the merger of the Dubai Electricity Company and the Dubai Water Department. It is the exclusive provider of electricity and water services in Dubai, serving approximately 1.59 million customers as of early 2025. DEWA manages the generation, transmission, and distribution of these essential services, operating multiple power plants and desalination facilities.

Committed to sustainability and innovation, DEWA leads major initiatives such as the Mohammed bin Rashid Al Maktoum Solar Park, targeting a capacity of 5 GW, and a 250 MW pumped-storage hydroelectric project at Hatta. Following its public listing on the Dubai Financial Market in April 2022, DEWA has gained recognition for operational efficiency and its dedication to sustainable development.

Basic Information

Contact Details

• Phone: +971 4 601 9999
• Website: dewa.gov.ae
• LinkedIn: linkedin.com/company/dewaofficial

Key Focus Areas & Initiatives

• Electricity generation and distribution
• Water desalination and supply
• Sustainability and renewable energy
• Solar park development
• Energy storage systems
• Smart grid deployment
• Operational efficiency programs
• Pumped-storage hydroelectric projects
• Utility digitalization and transformation
• Customer engagement platforms
• Environmental sustainability
• Energy efficiency initiatives
• Desalination technology innovation
• Water supply management
• Clean energy projects
• Renewable energy integration
• Carbon credits and offset programs
• Financial services for energy
• Sustainability reporting and certification
• Smart metering solutions
• Energy risk management
• Digital invoicing
• Cloud energy management solutions
• Mobile payment options
• AI energy optimization
• Big data energy analysis
• Renewable project financing
• Automated billing solutions
• Portfolio management in energy
• Energy data security
• Online energy audits
• Green energy solutions
• Enhanced customer service experience
• End-to-end energy solutions
• Clean energy initiatives
• Digital transformation in utilities

Technologies Used

• ASP.NET
• Akamai
• Akamai DNS
• AppDynamics
• AppNexus
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Google Play
• Google Tag Manager
• Mobile Friendly
• Outlook
• Remote
• SiteCore
• Typeform
• YouTube
• reCAPTCHA

Affiliated Organizations & Regional Branches