Discuss

Overview

Discuss is a Washington-based software company that offers an all-in-one market insights platform. This platform combines advanced generative AI with human-led qualitative research to provide deep, real-time customer insights. The company's mission focuses on restoring human connection to decision-making, enabling organizations to make informed choices while maintaining empathy and nuance.

The platform features a range of services including generative AI agents that streamline the research lifecycle, human-led interviews for gathering qualitative data, and self-paced feedback for agile research. An uploaded research repository enables centralized data analysis, along with an interactive meeting room for engaging live conversations. The platform supports professional teams ranging from Insights and Marketing to Product, Customer Experience, and User Experience. Trusted by global brands and agencies, Discuss emphasizes empathy, collaboration, innovation, and excellence to enrich customer relationships and drive impactful business results.

Basic Information

Industry	information technology & services
Founded	2012
Revenue	6.3M
Headquarters	1341 N Northlake Way, #210, Seattle, Washington 98103, United States
Languages	English
Alexa Ranking

Contact Details

Phone: +1 866-557-6716
Website: discuss.io
LinkedIn: linkedin.com/company/discuss-io

Key Focus Areas & Initiatives

Qualitative market research
Online qualitative market research
Webcam focus groups
Online focus groups
Consumer conversations
Consumer engagement
Video conversations
Agile empathy
Market research
Digital market research
Qualitative research
Smart video
Insights
Customer experience
Mobile screen share
Customer interviews
Smart video tools
Consumer insights
Ethnography
Voice of customer
Customer insight video
Customer feedback
New product testing
Real time insights
Research services
Moderation
Human translation
Market insights
AI agents
AI-powered research
AI moderation
Small & medium businesses
Sales & marketing
Brand marketing
Enterprise software
Sales and marketing
Software
Information technology
Software development
Research automation tools
Qualitative data visualization
Customer experience optimization
Research automation
Market segmentation insights
Multilingual research support
AI-powered insights
Participant recruitment
Insight automation
Auto-moderated research
Live interviews
Data security
Secure platform
Research onboarding tools
Research scalability
Research collaboration
Research process streamlining
Research customization
Insight repository
User experience
Research support
Real-time consumer insights
AI in research
Research design
Research lifecycle management
Live research
Content repository
Global research capabilities
Agile research
Research project templates
Research technology
Generative AI
Global research
Market research tools
Auto-moderation
User experience research
Research efficiency
Research workflows
Content analysis
Research lifecycle
Real-time feedback
Research platform
Qualitative research platform
Research analytics
Market intelligence
Data privacy
Customer journey mapping
Customizable research
Customer insights
Research management
Pre-recorded research
Tech check integration
Research in multiple markets
Insight sharing platforms
Remote research
Remote focus groups
Research design tools
Insight analysis
AI-assisted report generation
Previously recorded research
Research team collaboration
AI-driven analysis
Research project management
Research reporting
Research tools integration
Auto-moderated video feedback
Feedback collection
Role-specific access
B2B
Consulting
Services
Marketing research and public opinion polling
Product development
Project management
Business intelligence
Marketing & advertising
Enterprises
Computer software
Information technology & services
Computer & network security
UX
Productivity
Analytics

Technologies Used

AI
CloudFlare Hosting
Cloudflare DNS
Content.ad
Gmail
Google Apps
Google Tag Manager
Microsoft Office 365
Mixpanel
Mobile Friendly
Outlook
React
Remote
Route 53
SalesLoft
Segment.io
Shutterstock
Vimeo
WP Engine
Wistia
WordPress.org

Discuss | Company Profile