Discuss

Overview

Discuss is a Washington-based software company that offers an all-in-one market insights platform. This platform combines advanced generative AI with human-led qualitative research to provide deep, real-time customer insights. The company's mission focuses on restoring human connection to decision-making, enabling organizations to make informed choices while maintaining empathy and nuance.

The platform features a range of services including generative AI agents that streamline the research lifecycle, human-led interviews for gathering qualitative data, and self-paced feedback for agile research. An uploaded research repository enables centralized data analysis, along with an interactive meeting room for engaging live conversations. The platform supports professional teams ranging from Insights and Marketing to Product, Customer Experience, and User Experience. Trusted by global brands and agencies, Discuss emphasizes empathy, collaboration, innovation, and excellence to enrich customer relationships and drive impactful business results.

Basic Information

Contact Details

• Phone: +1 866-557-6716
• Website: discuss.io
• LinkedIn: linkedin.com/company/discuss-io

Key Focus Areas & Initiatives

• Qualitative market research
• Online qualitative market research
• Webcam focus groups
• Online focus groups
• Consumer conversations
• Consumer engagement
• Video conversations
• Agile empathy
• Market research
• Digital market research
• Qualitative research
• Smart video
• Insights
• Customer experience
• Mobile screen share
• Customer interviews
• Smart video tools
• Consumer insights
• Ethnography
• Voice of customer
• Customer insight video
• Customer feedback
• New product testing
• Real time insights
• Research services
• Moderation
• Human translation
• Market insights
• AI agents
• AI-powered research
• AI moderation
• Small & medium businesses
• Sales & marketing
• Brand marketing
• Enterprise software
• Sales and marketing
• Software
• Information technology
• Software development
• Research automation tools
• Qualitative data visualization
• Customer experience optimization
• Research automation
• Market segmentation insights
• Multilingual research support
• AI-powered insights
• Participant recruitment
• Insight automation
• Auto-moderated research
• Live interviews
• Data security
• Secure platform
• Research onboarding tools
• Research scalability
• Research collaboration
• Research process streamlining
• Research customization
• Insight repository
• User experience
• Research support
• Real-time consumer insights
• AI in research
• Research design
• Research lifecycle management
• Live research
• Content repository
• Global research capabilities
• Agile research
• Research project templates
• Research technology
• Generative AI
• Global research
• Market research tools
• Auto-moderation
• User experience research
• Research efficiency
• Research workflows
• Content analysis
• Research lifecycle
• Real-time feedback
• Research platform
• Qualitative research platform
• Research analytics
• Market intelligence
• Data privacy
• Customer journey mapping
• Customizable research
• Customer insights
• Research management
• Pre-recorded research
• Tech check integration
• Research in multiple markets
• Insight sharing platforms
• Remote research
• Remote focus groups
• Research design tools
• Insight analysis
• AI-assisted report generation
• Previously recorded research
• Research team collaboration
• AI-driven analysis
• Research project management
• Research reporting
• Research tools integration
• Auto-moderated video feedback
• Feedback collection
• Role-specific access
• B2B
• Consulting
• Services
• Marketing research and public opinion polling
• Product development
• Project management
• Business intelligence
• Marketing & advertising
• Enterprises
• Computer software
• Information technology & services
• Computer & network security
• UX
• Productivity
• Analytics

Technologies Used

• AI
• CloudFlare Hosting
• Cloudflare DNS
• Content.ad
• Gmail
• Google Apps
• Google Tag Manager
• Microsoft Office 365
• Mixpanel
• Mobile Friendly
• Outlook
• React
• Remote
• Route 53
• SalesLoft
• Segment.io
• Shutterstock
• Vimeo
• WP Engine
• Wistia
• WordPress.org

Affiliated Organizations & Regional Branches