Digital Solutions Group | Company Profile - Revenue, Headcount, Tech Stack, Contacts
Contact Information
Industry & Market
Company Metrics
Funding Information
Headcount Distribution
By Department
Department Breakdown
Technology Stack
Analytics & Tracking
Social & Marketing
Development
Keywords & Focus Areas
Digital Solutions Group
Overview
Digital Solutions Group (DSG) is a Johannesburg-based provider of integrated digital customer experience (CX) and technology services, established in 1998. With nearly 25 years of experience, DSG serves premier consumer-facing and corporate brands across South Africa and pan-Africa. The organization operates as a medium-to-large boutique Business Process Outsourcing (BPO) and Business Process as a Service (BpaaS) provider.
DSG offers a comprehensive range of customer-centric digital solutions, including integrated CX strategy and services, digital transformation consulting, mobile app and web development, and cybersecurity solutions. The company specializes in mobile virtual network enablement and broadband mobile advertising, targeting industries such as banking, insurance, housing, and retail. With a focus on collaborative partnerships, DSG helps organizations optimize customer service and drive innovation in an increasingly connected digital landscape.
Basic Information
| Industry | information technology & services |
|---|---|
| Founded | 1998 |
| Revenue | 4.7M |
| Headquarters | 158 Jan Smuts Ave, Randburg, Gauteng 2196, South Africa |
| Languages | English |
| Alexa Ranking |
Contact Details
- Phone: +27 11 759 7000
- Website: dsg.co.za
- LinkedIn: linkedin.com/company/digital-solutions-group
Key Focus Areas & Initiatives
- Native advertising
- Enterprise app development
- Programmatic advertising
- Cyber security resilience
- Mobile app development
- On-demand customer experience
- Contact centre outsourcing
- Event experience management
- Social media customer experience
- Responsive & custom web development
- Mobile virtual network enablement
- Digital transformation consulting
- Customer relationship management
- Digital advertising
- Online presence
- Payment gateway services
- Community resilience projects
- Youth skills development
- Innovative customer engagement
- Cloud services
- Partner network
- Customer support automation
- Digital mall marketplace
- Tech-enabled education programs
- Managed services
- Custom software development
- Customer experience management
- Data analytics
- Business process outsourcing
- Risk management systems
- Virtual university partnership
- Omni-channel engagement
- Customer retention
- Machine learning
- AI integration
- Digital ecosystem
- Technology consulting
- Mobile advertising solutions
- Sustainable business solutions
- Scalable contact center
- Cloud computing
- CRM
- Digital solutions integration
- Technical support
- Multichannel fulfillment
- Business optimization
- User experience design
- Remote support
- Contact center solutions
- Cyber insurance solutions
- Digital resilience
- Live chat services
- Mobile learning platforms
- Youth empowerment initiatives
- Social responsibility
- Community development
- Disaster recovery solutions
- Cost-effective solutions
- Customer satisfaction
- Fraud protection
- 24/7 support
- Partner ecosystem
Technologies Used
- Bootstrap Framework
- CloudFlare Hosting
- Cloudflare DNS
- Google Tag Manager
- Microsoft Office 365
- Mimecast
- Mobile Friendly
- Remote
- Slack
- TikTok
- Twitter Advertising
- UptimeRobot
- X
- reCAPTCHA
Community
