Digital Federal Credit Union

Overview

Digital Federal Credit Union (DCU) is a not-for-profit, member-owned federal credit union based in Marlborough, Massachusetts. Established in 1979, it originally served employees of Digital Equipment Corporation. As of late 2025, DCU manages over $9.9 billion in assets and serves more than 1,025,000 members across all 50 U.S. states. The credit union operates 19 full-service branches in Massachusetts and 4 in New Hampshire, along with access to thousands of CO-OP Shared Branch locations and over 30,000 surcharge-free ATMs nationwide.

DCU provides a wide range of personal and business financial services, including checking and savings accounts, mortgages, loans, and credit cards. It emphasizes digital banking tools such as online banking, mobile apps, and remote deposits. Membership has expanded beyond DEC employees to individuals associated with over 700 companies and organizations. In January 2026, DCU merged with First Tech Federal Credit Union, forming one of the largest credit unions in the U.S. by assets and membership.

Basic Information

Contact Details

• Phone: +1 800-328-8797
• Website: dcu.org
• LinkedIn: linkedin.com/company/dcucreditunion

Key Focus Areas & Initiatives

• Investments
• Real estate
• Insurance
• Credit union regulation
• Regional branches
• Digital security
• Regional banking services
• Mortgage refinancing
• Branch expansion
• Digital services
• Home equity loans
• Branch network
• Community outreach programs
• Loan application
• Digital transformation in banking
• Auto loans
• Small business support
• Shared branch network
• Member engagement
• Financial education
• Community involvement
• Financial education programs
• Financial technology
• Shared branching network
• Credit cards
• Savings
• Financial wellness programs
• Student loan options
• Shared branches
• Surcharge-free ATM access
• Digital banking
• ATM network
• Mortgage services
• Digital innovation
• Student loans
• Community development
• Financial planning
• Small business loans
• Shared branching
• Mobile app
• Digital tools
• Regional presence
• Cooperative banking
• Credit unions
• Mobile banking
• Technology-forward
• Asset growth strategies
• Member-centric services
• Digital member onboarding
• Checking
• Merger integration
• Wealth management
• Merger announcement
• Merger
• Member loyalty
• Member benefits
• Loan refinancing
• Member support
• Customer service
• Mortgages
• Online banking
• Insurance services
• Small business banking
• Credit card benefits
• Asset management
• Auto loan refinancing
• Security features
• Surcharge-free ATMs
• Auto refinancing
• Community banking
• Digital transformation
• Business banking
• Personal loans
• Checking accounts
• Financial literacy education
• Savings accounts
• Home equity
• Technology-driven banking
• Financial literacy
• Debit cards
• Vehicle loans
• Mortgage loans
• Investment accounts
• Fee-free services
• ATMs
• Retirement accounts
• HSA accounts
• Money market accounts
• Certificates of deposit
• Loan calculators
• Budgeting tools
• Financial relief programs
• Fraud protection
• Identity theft services
• Membership benefits
• Direct deposit
• Digital wallets
• Balance transfer
• Credit builder loans
• Cash rewards
• Skip-a-payment program
• Electronic payments
• Commercial lending
• Greenlight debit card
• Member resources
• Community engagement
• Skip-a-pay program
• Financial tools
• Emergency funds
• Account alerts
• Educational resources
• Financial counseling
• Debt consolidation
• Interest rate discounts
• Fraud alerts
• Finance technology
• Information technology & services
• Investment management
• Nonprofit organization management
• Banks & credit unions

Technologies Used

• AI
• AWS Application Load Balancer
• Adobe CQ
• Adobe Marketing Cloud
• Adobe Media Optimizer
• Amadesa
• Atlassian Cloud
• Avaya
• Bing Ads
• Cedexis Radar
• Circle
• CloudFlare Hosting
• Cloudflare DNS
• DoubleClick
• DoubleClick Conversion
• DoubleClick Floodlight
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• FullStory
• Fusioncharts JS Library
• Gmail
• Google AdWords Conversion
• Google Analytics
• Google Apps
• Google Dynamic Remarketing
• Google Font API
• Google Play
• Google Tag Manager
• Kronos FMSI
• Linkedin Marketing Solutions
• Lotame
• Mobile Friendly
• OneTrust
• Outlook
• Pardot
• Pega Case Management
• Qualtrics
• Remote
• Render
• Simpli.fi
• SiteScout
• The Trade Desk
• Twitter Advertising
• UltiPro
• Vimeo
• VueJS

Affiliated Organizations & Regional Branches

• DCU FOR KIDS
• First Tech Federal Credit Union
• DCU Insurance