Coupang

Overview

Coupang is a prominent South Korean e-commerce and technology company, founded in 2010 by Bom Kim. Headquartered in Seattle, Washington, it operates globally with offices in South Korea, Taiwan, the United States, India, and Singapore. Known as the "Amazon of South Korea," the company has achieved significant growth, reaching annual revenues exceeding $20 billion by 2022 and earning a spot on the Fortune 200 list in 2023 and 2024.

Offering a diverse marketplace with products spanning electronics, fashion, and home goods, Coupang is distinguished by its Rocket Delivery service, which ensures over 99.3% of orders are delivered within 24 hours. Additional services include Rocket Fresh (online grocery), Coupang Eats (food delivery), and Coupang Play (video streaming). With a focus on convenience, speed, and selection, Coupang serves millions in South Korea and continues its international expansion.

Basic Information

Contact Details

• Phone: +1 206-333-3839
• Website: aboutcoupang.com
• LinkedIn: linkedin.com/company/coupang

Key Focus Areas & Initiatives

• Retail
• Technology
• Operations
• IT
• Internet
• Platform
• Customer Service
• E-commerce
• Consumer Internet
• Information Technology
• Catalog/Specialty Distribution
• Consumer Discretionary
• Software Development
• Global Commerce
• Retail Technology
• Groceries Online
• Customer Engagement Platforms
• E-commerce Logistics
• Consumer Goods
• AI Demand Prediction
• Technology-driven
• Customer Data Analytics
• AI Logistics Optimization
• Fulfillment Centers
• Luxury Goods Online
• Consumer Services
• Customer Experience
• Customer-centric
• Market Dominance
• Online Shopping
• Custom Robotics
• Demand Forecasting
• Digital Infrastructure
• Online Retail
• Market Leader
• Next-day Delivery
• AI
• Real-time Routing
• AI-driven Delivery Routing
• Digital Fulfillment Systems
• Multi-category Retail
• Food Delivery
• Supply Chain Management
• Last-mile Logistics Technology
• Global Expansion
• Fintech Services
• Restaurant Delivery
• Digital Marketing
• Fast Delivery
• Delivery Speed
• Order Forecasting
• International Markets
• AI Logistics
• AI Customer Insights
• Online Grocery Delivery
• Delivery Route Planning
• Automated Logistics
• AI-powered Supply Chain
• Supply Chain Innovation
• Smart Warehousing
• Marketplace
• Automated Sorting Systems
• AI Inventory Management
• Same-day Delivery
• Last-mile Delivery
• Luxury Marketplace
• Customer Satisfaction
• Digital Payment Solutions
• Logistics
• Supply Chain
• Content Streaming
• Product Assortment
• Automated Delivery Vehicles
• Fintech Solutions
• Cross-border Trade
• Warehouse Automation
• International E-commerce
• Global Logistics Network
• Real-time Order Tracking
• Product Range
• Retail Innovation
• B2B
• B2C
• Finance
• Distribution
• Consumer Products & Retail
• Transportation & Logistics
• Information Technology & Services
• Consumers
• Enterprise Software
• Enterprises
• Computer Software
• Logistics & Supply Chain
• Marketing & Advertising
• Financial Services

Technologies Used

• AI
• Akamai
• Amazon AWS
• Amazon SES
• Atlassian Cloud
• DoubleClick
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Google Play
• Google Tag Manager
• Greenhouse.io
• Mobile Friendly
• Outlook
• Remote
• Route 53
• VueJS
• WordPress.org
• Zendesk

Affiliated Organizations & Regional Branches

• FARFETCH
• HOOQ.tv