Coolblue

Overview

Coolblue is a leading Dutch e-commerce and omnichannel electronics retailer, founded in 1999 and headquartered in Rotterdam. The company operates in the Netherlands, Belgium, and Germany, with a strong online presence complemented by 25 physical stores. In 2023, Coolblue reported nearly €2.5 billion in revenue and employs around 5,781 people.

Specializing in consumer electronics, home appliances, and gadgets, the company offers online sales, in-store shopping, customer support, and delivery through its proprietary logistics service. Additional services include product installation, after-sales support, and energy-saving solutions such as solar panel installation. Recognized for exceptional customer service and rapid delivery, the company has earned a high Net Promoter Score and multiple retail sector awards. Emphasizing sustainability, Coolblue continuously refines its offerings based on customer feedback.

Basic Information

Contact Details

• Phone: +31 10 798 8999
• Website: coolblue.nl
• LinkedIn: linkedin.com/company/coolblue

Key Focus Areas & Initiatives

• ecommerce
• retail
• online marketing
• consumer electronics
• customer service
• e-commerce
• web development
• hardware
• consumer internet
• internet
• information technology
• computers & electronics manufacturing
• customer satisfaction metrics
• retail platform
• retail customer support tools
• retail logistics strategy
• retail logistics process
• energy solutions
• logistics
• inventory management
• omnichannel retail
• retail analytics
• retail awards
• retail delivery fleet
• retail logistics system
• retail logistics services
• retail logistics software
• retail logistics network
• retail technology
• retail innovation
• retail app
• multichannel logistics
• logistics technology
• sustainability
• retail data analytics
• retail logistics operations
• retail logistics
• customer experience
• market expansion
• delivery services
• d2c
• product installation
• customer engagement
• retail app development
• supply chain
• energy management
• supply chain management
• digital marketing
• retail strategy
• e-commerce platform
• retail logistics platform
• smart home
• online order tracking
• retail logistics management
• retail marketing
• order management
• supply chain optimization
• retail website
• distribution network
• retail automation
• delivery logistics
• services
• product delivery
• multichannel retail
• retail software solutions
• b2c
• retail logistics technology
• retail logistics innovation
• customer satisfaction
• warehouse management
• retail logistics solutions
• retail customer loyalty
• b2b
• retail supply chain management
• product range
• retail growth
• seamless experience
• customer feedback system
• omnichannel
• digital retail
• retail software
• retail supply chain
• energy
• retail logistics planning
• last mile delivery
• retail infrastructure
• retail analytics tools
• online retail
• retail logistics optimization
• distribution
• retail customer support
• order fulfillment
• retail operations
• retail digital transformation
• distribution center
• employee satisfaction
• online shopping
• delivery network
• retail automation tools
• consumer products & retail
• transportation & logistics
• energy & utilities
• consumers
• information technology & services
• electrical/electronic manufacturing
• mechanical or industrial engineering
• enterprise software
• enterprises
• computer software
• environmental services
• renewables & environment
• oil & energy
• logistics & supply chain
• marketing & advertising
• internet of things

Technologies Used

• AI
• AWS SDK for JavaScript
• AWS Trusted Advisor
• Adobe Creative Cloud
• Adobe Media Optimizer
• Airflow
• Amazon AWS
• Amazon CloudFront
• Amazon DynamoDB
• Amazon S3
• Amazon SES
• Amazon Simple Queue Service (SQS)
• Apple Pay
• Apple macOS
• Asana
• Aurora
• AutoStore Unify Analytics
• Bing Ads
• Bootstrap Framework
• Bynder
• C#
• CPX Interactive
• CSS
• Cedexis Radar
• ChatGPT
• Coupa
• CrazyEgg
• DaVinci Resolve
• Datadog
• DatoCMS
• Dell PowerMax Storage
• Django
• DotNetNuke
• DoubleClick
• DoubleClick Conversion
• DoubleClick Floodlight
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Figma
• Frame
• GitHub
• Gmail
• Google AdSense
• Google AdWords Conversion
• Google Ads
• Google Analytics
• Google Analytics Ecommerce Tracking
• Google Apps
• Google Cloud BigQuery
• Google Display & Video 360
• Google Dynamic Remarketing
• Google Font API
• Google Maps
• Google Maps (Non Paid Users)
• Google Sheets
• Google Tag Manager
• Google translate API
• Google translate widget
• HTML5 Maker
• Jamf
• Javascript
• Lambda Cloud
• Langchain
• Linkedin Marketing Solutions
• Looker
• Manhattan Active Omni
• Microsoft Excel
• Microsoft Office 365
• Mobile Friendly
• MySQL
• Nginx
• Okta
• OpenTracker
• Oracle Analytics Cloud
• PHP
• PostgreSQL
• Python
• R
• Rackspace MailGun
• Route 53
• SNS
• SQL
• Salesforce
• Selligent
• Slack
• Taleo Applicant Tracking Systems (ATS)
• TeamCity
• Trustpilot
• TypeScript
• Vertex AI
• Vimeo
• VueJS
• Workday
• YouTube
• dbt

Affiliated Organizations & Regional Branches