Consumer Cellular, Inc.

Overview

Founded in 1995, this U.S.-based mobile virtual network operator delivers affordable, no-contract wireless service plans and cellphones primarily for customers aged 50 and older. Dedicated to accessibility and safety, it emphasizes straightforward, user-friendly solutions tailored to the needs of casual mobile users.

With a fully U.S.-based workforce and customer service centers, the company utilizes AT&T's network capacity to reach 99% of the nation. Its product lineup includes basic flip phones and smartphones — thoughtfully designed to minimize notification fatigue. Special discounts are available to AARP members, and customer service excellence is recognized with multiple J.D. Power awards.

Basic Information

Contact Details

• Phone: +1 888-345-5509
• Website: consumercellular.com
• LinkedIn: linkedin.com/company/consumer-cellular-inc-

Key Focus Areas & Initiatives

• No-contract wireless service
• U.S.-based customer service
• Affordable cell phone service
• Voice, data & text messaging plans
• Simple device design for seniors
• Wireless coverage & service plans
• Broad network coverage
• Market focus on older adults
• AARP partnership & discounts
• Senior-focused marketing & reliable, trusted wireless provider
• Basic flip phones and smartphones for seniors
• Customer support excellence
• Nationwide wireless device sales channels
• Easy-to-use mobile phones
• Wireless telecommunications services
• Bring your own device & flexible plans
• Community support
• Customer satisfaction rankings
• Consistent revenue growth
• Award-winning customer service

Technologies Used

• Atlassian Cloud
• Barracuda Networks
• CloudFlare Hosting
• Cloudflare DNS
• Microsoft Office 365
• Outlook
• React Redux
• Remote
• Render
• Sendgrid

Affiliated Organizations & Regional Branches

• GTCR LLC