Community Bank, N.A.

Overview

Community Bank, N.A. is a national banking subsidiary of Community Financial System, Inc., headquartered in Syracuse, New York. Established in 1866, the bank has grown to become one of the country's 100 largest banking institutions, with over $16 billion in assets and approximately 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont, and Western Massachusetts.

The bank offers a full range of financial services, including personal and business banking, through its mobile app and in-person locations. It is recognized for its commitment to community engagement, supporting over 2,200 causes and organizations with nearly $4 million in donations in 2024. With a workforce of over 2,900 local employees, Community Bank emphasizes its role in enhancing the communities it serves.

Basic Information

Contact Details

• Phone: +1 800-724-2262
• Website: cbna.com
• LinkedIn: linkedin.com/company/community-bank-n-a-

Key Focus Areas & Initiatives

• Banking
• 401k administration
• Collective investment fund administration
• 125 cafeteria plan administration
• Insurance
• Retirement & healthcare consulting & actuarial services
• Wealth management
• Financial consulting
• Personal banking
• Checking accounts
• Savings accounts
• Digital banking
• Online banking
• Mobile banking
• Home loans
• Mortgage financing
• No closing cost mortgage
• First-time homebuyers
• Home equity loans
• Personal loans
• Lines of credit
• Loan options
• Credit cards
• Debit cards
• Investment services
• Retirement planning
• Financial planning
• Financial literacy
• Community involvement
• Customer service
• Business banking
• Merchant services
• Treasury management
• Insurance services
• Risk management
• Tax planning
• Credit monitoring
• Budget tools
• Health savings account
• Certificates of deposit
• Money market accounts
• Auto insurance
• Home insurance
• Identity theft protection
• Overdraft management
• Community bank app
• P2P money transfers
• Zelle
• Employee benefits
• Trust services
• Estate planning
• Actuarial services
• Custom financial solutions
• Financial calculators
• Online valuations
• Account security
• Customer rewards
• B2C
• Non-profit
• Services
• Retail
• Investment management
• Management consulting
• Law practice
• Legal services
• Nonprofit organization management
• Banks & credit unions

Technologies Used

• AI
• ARGUS Developer
• Applied Epic
• Claude
• CloudFlare Hosting
• Cloudflare DNS
• Deluxe
• Facebook Login (Connect)
• Gem
• GitHub
• Google AdWords Conversion
• Google Font API
• Google Play
• Google Tag Manager
• Microsoft Excel
• Microsoft Office
• Microsoft Office 365
• Microsoft PowerPoint
• Microsoft Windows Server 2012
• Microsoft Word
• Mobile Friendly
• Multilingual
• New Relic
• Nginx
• Omniture (Adobe)
• OpenAI
• PowerBI Tiles
• Remote
• Salesforce
• Slack
• The Trade Desk
• Tor
• Varnish
• Vimeo
• Visual Studio
• VueJS
• YouTube
• iCIMS
• n8n

Affiliated Organizations & Regional Branches

• Merchants Bank
• Community Bank NA
• Northeast Retirement Services
• Oneida Financial Corp.
• Axiom Capital
• ONEGROUP Risk Management and Insurance
• Steuben Trust Company
• One Group