ClearFeed | Company Profile - Revenue, Headcount, Tech Stack, Contacts
ClearFeed is an AI-powered conversational support platform founded in 2021 and headquartered in Bengaluru, India.
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Overview
ClearFeed is an AI-powered conversational support platform founded in 2021 and headquartered in Bengaluru, India. The company enhances Slack and Microsoft Teams by creating centralized hubs for customer support, employee helpdesks, IT, engineering, and sales operations. ClearFeed integrates AI to streamline and automate requests across departments, helping organizations improve efficiency and collaboration.
The platform offers omni-channel support, unifying requests from various sources like Slack, Email, and Web Chat. Key features include a ticketing system, GPT-powered answers that resolve a significant portion of queries, and AI-driven triage channels for prioritizing requests. ClearFeed provides automated workflows and integrates with popular tools such as Zendesk, Jira, and Salesforce, turning unstructured chat data into actionable insights and promoting rapid response and innovation.
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