CityWest

Overview

CityWest is a municipally owned telecommunications company based in Prince Rupert, British Columbia. With a history spanning over 100 years, it has grown into a full-service provider of telecommunications and entertainment services for various communities along the British Columbia coast. The company generates annual revenue of around $7.1 million.

Offering a wide range of services, including fibre optic internet access, landline telephone services, and cable television, CityWest also provides bundled packages for both residential and business customers. The organization is dedicated to delivering reliable and affordable solutions, enhancing the customer experience, and fostering strong community ties, with a commitment to serving rural and Indigenous communities and supporting local economies.

Basic Information

Contact Details

• Phone: +1 800-442-8664
• Website: citywest.ca
• LinkedIn: linkedin.com/company/citywestbc

Key Focus Areas & Initiatives

• telephone services
• community partnerships
• customer experience
• services
• full-service provider
• community involvement
• b2c
• local employment
• internet services
• phone solutions
• regional telecom
• infrastructure investment
• customer service
• service outages support
• tv plans
• community support
• community services
• digital tv
• local ownership
• telecommunications
• fiber optic communication
• broadband internet
• high-speed internet
• customer engagement
• b2b
• hospital & health care

Technologies Used

• ASP.NET
• Apache
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Google Analytics
• Google Font API
• Google Tag Manager
• Microsoft-IIS
• Mobile Friendly
• Ubuntu

Affiliated Organizations & Regional Branches