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Citel Technologies | Company Profile

11/24/2025

Contact Information

👤
Citel Technologies
🏢
Citel Technologies
📍
221 Commerce Drive, Amherst, New York 14228, US

Industry & Market

Primary Industry
telecommunications
Location
Amherst, New York, United States

Company Metrics

👥Total Employees
22
⚙️Engineering
6
💼Sales Team
5
📈Marketing
N/A
📅Founded
1996
💰Revenue
7.9M

Funding Information

Annual Revenue
$7,888,000
Publicly traded company

Headcount Distribution

Total Employees
22
Departments
19

By Department

Department Breakdown

Engineering
Sales
Support
Consulting
Accounting
Business Development
Others

Technology Stack

Email & Communication

Outlook
Total: 5 technologies

Keywords & Focus Areas

voip migrationtelecomssipcentrexpbx extenderstelephone voip adaptersasterisk iax2ossbssbroadworks billingcloud infrastructurecloud voice solutionsztn5gthreat detectionincident responsemanaged service providersenterprise softwareedge computingcloud security+10 more
30 total keywords

Citel Technologies

Overview

Citel is a developer and provider of unique Voice over IP telephony and converged communications solutions, with a mission to simplify and accelerate the transition to next generation communications. Their offerings include Broad-X, an OSS/BSS platform designed specifically for operators, and Portico TVA, enabling legacy telephone systems to access VoIP functionality across a broad range of devices.

Citel has played a pioneering role in supporting SIP and the NAT-friendly IAX2 protocol, rooted in the Open Source Asterisk project. They collaborate with leading telecom companies and maintain offices in Amherst, New York, Loughborough, England, and Toronto, Canada, serving clients globally with innovative solutions for enterprise communication challenges.

Basic Information

Industrytelecommunications
Founded1996
Revenue7.9M
Headquarters221 Commerce Drive, Amherst, New York 14228, United States
LanguagesEnglish
Alexa Ranking

Contact Details

Key Focus Areas & Initiatives

  • VoIP migration
  • Telecoms
  • SIP
  • Centrex
  • PBX extenders
  • Telephone VoIP adapters
  • Asterisk IAX2
  • OSS
  • BSS
  • Broadworks billing
  • Cloud infrastructure
  • Cloud voice solutions
  • ZTN
  • 5G
  • Threat detection
  • Incident response
  • Managed service providers
  • Enterprise software
  • Edge computing
  • Cloud security
  • OSS/BSS
  • SoCaaS
  • Custom software development
  • Data protection
  • Citellink
  • Cybersecurity
  • Compliance
  • Vehicle & driver monitoring
  • System integration
  • Security and alarm services
  • Computer systems design and related services
  • Cloud solutions
  • Telecommunications
  • Zero trust network access
  • IT services
  • Software development
  • Solar as a service
  • Legacy products support
  • Privileged access monitoring
  • Access control
  • Project management
  • Network security
  • Product development
  • IP telephony
  • Fraud detection
  • Cloud access control
  • Smart buildings
  • Information technology and services
  • Managed network services
  • Managed security services
  • Cyber security
  • Managed cybersecurity
  • Digital transformation
  • IT outsourcing
  • Security monitoring
  • B2B
  • Healthcare
  • Finance
  • Transportation & logistics
  • Energy & utilities
  • Enterprises
  • Computer software
  • Information technology & services
  • Internet infrastructure
  • Internet
  • Cloud computing
  • Productivity
  • Computer & network security
  • Outsourcing/offshoring
  • Health care
  • Health, wellness & fitness
  • Hospital & health care
  • Financial services

Technologies Used

  • 8x8
  • Avaya
  • Google Cloud Hosting
  • Outlook
  • Vonage

Affiliated Organizations & Regional Branches

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