Citadel Credit Union

Overview

Citadel Credit Union is a not-for-profit financial institution based in Exton, Pennsylvania, serving the Southeastern Pennsylvania region since 1937. Originally founded by employees of Lukens Steel, it has grown to become one of the largest locally-owned credit unions in the Greater Philadelphia area, boasting over $5 billion in assets and more than 200,000 members across several counties.

The organization offers a wide range of financial services, including checking and savings accounts, loans, retirement planning, and business solutions. With 24 branch locations, its focus is on providing personalized support, community engagement, and partnering with local organizations to promote education and financial empowerment. Led by its President & CEO Bill Brown, the credit union remains dedicated to its members and local communities.

Basic Information

Contact Details

• Phone: +1 610-380-6000
• Website: citadelbanking.com
• LinkedIn: linkedin.com/company/citadel-credit-union

Key Focus Areas & Initiatives

• real estate
• cash management
• interest rates
• customer service
• not-for-profit credit union
• services
• security & fraud prevention
• auto refinance rates
• checking accounts
• certificates of deposit
• id theft protection
• high yield certificates
• virtual assistant adel
• credit score monitoring
• local community
• community development
• digital banking
• personal loans
• banking
• community outreach
• u.s. government shutdown support
• home loans
• business banking
• heloc
• $500 bonus account
• loan application
• business checking
• business loans
• financial literacy
• health insurance
• credit unions
• mortgage refinancing
• wealth management
• financial education
• mobile banking
• remote deposit capture
• auto loans
• financial services
• member-focused
• personal banking
• auto refinance
• student loans
• industry solutions
• business line of credit
• credit cards
• insurance
• advisory services
• business savings
• b2c
• online banking
• high yield savings
• contactless payments
• financial guidance
• member testimonials
• retirement accounts
• payment protection
• merchant services
• industry expertise
• retail
• mortgage pre-approval
• specialized industry solutions
• credit union
• community awards
• first-time homebuyer programs
• competitive rates
• savings accounts
• local economic impact
• special offers
• financial wellness
• mortgages
• community support
• online & mobile banking tools
• education
• member rewards
• low fees
• contactless payments & mobile wallets
• b2b
• finance
• non-profit
• construction & real estate
• investment management
• nonprofit organization management
• banks & credit unions

Technologies Used

• AI
• ASP.NET
• Bing Ads
• Bluekai
• CrazyEgg
• DoubleClick
• DoubleClick Conversion
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Flashtalking
• Google Analytics
• Google Dynamic Remarketing
• Google Play
• Google Tag Manager
• Linkedin Marketing Solutions
• LivePerson Monitor
• Microsoft Azure Hosting
• Mobile Friendly
• Render
• SiteCore
• Sizmek (MediaMind)
• The Trade Desk
• Typekit
• Vimeo
• YouTube
• iTunes

Affiliated Organizations & Regional Branches