Cholamandalam MS General Insurance Co. Ltd.

Overview

Cholamandalam MS General Insurance Company Ltd. (Chola MS) is a leading general insurance provider in India, established in 2001 through a joint venture between the Murugappa Group and Mitsui Sumitomo Insurance Group. Headquartered in Chennai, the company focuses on delivering innovative and customer-centric insurance solutions, guided by its principles of Trust, Transparency, and Technology.

Chola MS offers a wide range of insurance products for both individuals and businesses, including motor, health, accident, engineering, liability, marine, property, and travel insurance. The company serves over 100 million lives and operates through a robust network of more than 93 branches, 9,000 agents, and digital platforms across India. Chola MS is committed to enhancing customer experience through digital transformation, offering features like AI-driven claim tracking and a streamlined cashless claim process. With a mission to provide world-class risk solutions, Chola MS aims to be the most admired general insurance company in India.

Basic Information

Contact Details

• Phone: +91 44 4044 5400
• Website: cholainsurance.com
• LinkedIn: linkedin.com/company/cholamandalam-ms-general-insurance-co--ltd-

Key Focus Areas & Initiatives

• insurance
• ai claims
• stakeholder value creation
• insurance technology
• premium growth
• rural insurance
• urban and rural coverage
• ai in insurance claims
• claims processing
• insurance partnerships
• insurance technology stack
• digital customer onboarding
• property insurance
• insurance agencies and brokerages
• telematics insurance
• financial services
• financial inclusion
• premium growth strategies
• liability insurance
• mobile apps
• risk management
• insurance distribution channels
• wellness-linked products
• innovation
• digital insurance ecosystem
• network collaborations
• ai-driven solutions
• insurance network
• customer experience enhancement
• health insurance
• marine insurance
• stakeholder value
• digital claims processing
• travel insurance
• telematics
• b2b
• ai-driven claims
• customer engagement platforms
• esg compliance in insurance
• b2c
• mobile policy management
• insurance product innovation
• technology
• risk assessment technology
• policy sales volume
• digital onboarding
• wellness products
• insurance distribution
• insurance coverage
• rural market insurance
• general insurance
• technology innovation
• policy management
• india insurance
• insurance products
• motor insurance
• risk solutions
• d2c
• retail
• customer experience
• services
• multi-channel distribution
• multi-product insurance
• bancassurance
• trust and transparency
• network of garages and hospitals
• digital transformation
• customer-centric
• policyholder engagement
• claims automation
• customer service
• healthcare
• finance
• distribution
• insurance agencies & brokerages
• health care
• health, wellness & fitness
• hospital & health care

Technologies Used

• AI
• Amazon AWS
• Remote

Affiliated Organizations & Regional Branches