Chewy

Overview

An American online retailer based in Plantation, Florida, Chewy specializes in pet food and related products. Established in June 2011 by Ryan Cohen and Michael Day, the company has experienced rapid growth, achieving notable revenue milestones and capturing a significant share of the online pet food market. Chewy went public in June 2019 and focuses on offering a convenient shopping experience for pet owners.

Chewy provides a wide assortment of pet food, health products, and veterinary services. Renowned for fast shipping, 24/7 customer support, and automatic recurring shipments, it enhances customer convenience. Through personalized service, including handwritten notes, Chewy aims to build lasting relationships with pet owners, striving to be the most trusted destination for pet parents and partners.

Basic Information

Contact Details

• Phone: +1 800-672-4399
• Website: chewy.com
• LinkedIn: linkedin.com/company/chewy-com

Key Focus Areas & Initiatives

• Fast, free 1-2 day shipping
• Pet health and wellness
• Customer service
• Customer experience
• 24/7 customer support
• E-commerce platform
• Digital shopping experience
• Pet care services
• Telehealth pet care
• Pet insurance plans
• Personalized recommendations
• Pet owner loyalty program
• Logistics infrastructure
• Order fulfillment
• Mobile app
• Pet prescription medications
• Online pet pharmacy
• Supply chain management
• Veterinary services
• Data analytics
• Pet product variety
• Pet supply logistics
• Customer engagement
• Distribution
• Online pet retailer

Technologies Used

• ADP
• AI
• AMP
• AWS SDK for JavaScript
• AWS Trusted Advisor
• Act!
• Adobe After Effects
• Adobe Photoshop
• Adobe Premiere Pro
• Adobe Real-Time CDP
• Akamai
• Akamai DNS
• Apache Kafka
• Atlassian Cloud
• BASE
• BIRT
• Board
• Boomi
• ChatGPT
• Confluence
• Copilot
• Coupa
• Create React App
• Dell iDRAC (Integrated Dell Remote Access Controller)
• Electron
• Fiix CMMS
• Gem
• Gemini
• Google
• Informatica
• Jira
• Kubernetes
• Lexity
• LiveRamp
• Lytics
• Metabase
• Microsoft Excel
• Microsoft Office
• Mimecast
• Mode
• Mulesoft
• NSOne
• Okta
• Omniture (Adobe)
• OneTrust Tech Risk & Compliance
• Oracle Analytics Cloud
• Oracle Hyperion Enterprise
• Oracle XML DB
• PowerBI Tiles
• Python
• REACH
• React
• Remote
• SQL
• ServiceNow
• SharePoint
• ShipStation
• Sigma
• Slack
• Snowflake
• Sophos Intercept X
• SparkPost
• Specific Media
• Spring Boot
• Strato
• Tableau
• Terraform
• The Trade Desk
• Tor
• UKG
• UKG Wallet
• Vormetric Data Security Platform
• VueJS
• Weibo
• Workday
• Workday Prism Analytics
• YouTube
• Zoomdata
• comScore
• dbt Cloud
• eMaint CMMS

Affiliated Organizations & Regional Branches

• SmartEquine
• PetSmart