Chat360 | Company Profile - Revenue, Headcount, Tech Stack, Contacts
Chat360 is a cloud-based, Generative AI-powered omnichannel customer experience platform based in Pune, India.
Industry & Market
Funding Information
Headcount Distribution
By Department
Department Breakdown
Keywords & Focus Areas
Overview
Chat360 is a cloud-based, Generative AI-powered omnichannel customer experience platform based in Pune, India. It enables businesses to create, deploy, and manage intelligent chatbots, voice bots, and automation workflows across various channels, including WhatsApp, Instagram, Facebook Messenger, websites, and more. The platform is designed for ease of use, allowing users to operate without coding.
The company focuses on automating customer support, lead generation, sales, marketing, and engagement, providing personalized interactions for over 350 global brands. Key features include multilingual support, natural language processing, ticketing and support tools, and marketing automation. Chat360 also offers real-time analytics, customizable workflows, and integrations with popular systems like HubSpot and various payment gateways. Its capabilities cater to diverse industries, enhancing customer experiences through efficient and scalable solutions.
Key Metrics
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Contact
Technology Stack
Analytics & Tracking
Social & Marketing
Database & Backend
Cloud & Infrastructure
Productivity
How to sell to Chat360
Buyer Teams to Target
Engineering & Product
Head of Engineering, Lead Product Manager, Engineering Manager, AI Solutions Architect, Full Stack Developer, QA Automation LeadSales & Business Development
VP of Sales, Sales Operations Manager, Business Development Manager, Enterprise Account Executive, Lead Generation Specialist, Sales Enablement ManagerMarketing & Growth
Chief Marketing Officer, Growth Marketing Manager, Digital Marketing Lead, Demand Generation Manager, Marketing Automation Specialist, Content StrategistCustomer Experience & Support
Head of Customer Success, Support Operations Lead, Customer Insights Analyst, Technical Support Manager, Customer Support Specialist, Onboarding ManagerWhat they buy
- Cloud infrastructure and hosting services
- AI and machine learning platforms
- Communication APIs (chat, voice, messaging)
- Customer data platforms and analytics tools
- CRM and marketing automation software
- Enterprise security solutions
- Payment gateway and integration tools
Signals to watch
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