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Centrical | Company Profile

1/14/2026

Contact Information

👤
Centrical
🏢
Centrical
📍
462 Broadway, 3rd floor, New York, New York 10013, US

Industry & Market

Primary Industry
information technology & services
Location
New York, New York, United States

Company Metrics

👥Total Employees
65
⚙️Engineering
13
💼Sales Team
4
📈Marketing
7
📅Founded
2013
💰Revenue
235.1M

Funding Information

Total Funding
$82.0M
Latest Stage
Venture (round not specified)
Annual Revenue
$235,100,000

Headcount Distribution

Total Employees
65
Departments
19

By Department

Department Breakdown

Support
Engineering
Marketing
Business Development
Sales
Arts And Design
Others

Technology Stack

Analytics & Tracking

Google Tag Manager

Social & Marketing

Facebook Custom AudiencesFacebook Login (Connect)Facebook WidgetGoogle AdWords ConversionGoogle Dynamic RemarketingLinkedin Marketing Solutions

Development

Bootstrap Framework

Video & Media

Vimeo

Email & Communication

Outlook
Total: 37 technologies

Keywords & Focus Areas

customer experiencelearningdevelopmentcontact center softwaresales operationsfrontlinemicrolearninglmsemployee experienceperformance managementemployee engagementemployee coachingemployee performancesoftware developmentinformation technology & services
15 total keywords

Centrical

Overview

Centrical is an AI-powered employee performance experience platform founded in 2013, with headquarters in New York City and Israel. The company focuses on enhancing frontline employee engagement, performance, and growth through gamification, real-time management, personalized microlearning, and coaching. Its platform is designed for contact centers, sales teams, and learning & development departments, aiming to create a connected employee experience that drives individual success and business transformation.

The platform includes AI-guided performance management, adaptive microlearning, and gamification features such as badges and leaderboards. Organizations benefit from real-time analytics, goal tracking, interactive content, and customizable dashboards. Centrical is deployed globally, serving hundreds of thousands of employees, primarily at Fortune 500 companies. Its tailored solutions deliver personalized coaching and insights to improve customer satisfaction, boost sales, and increase knowledge retention.

Basic Information

Industry Information technology & services
Founded 2013
Revenue 235.1M
Headquarters 462 Broadway, 3rd floor, New York, NY 10013, United States

Contact Details

Key Focus Areas & Initiatives

  • Customer experience
  • Learning and development
  • Contact center software
  • Sales operations
  • Frontline enablement
  • Microlearning
  • LMS solutions
  • Employee experience
  • Performance management
  • Employee engagement
  • Employee coaching
  • Employee performance improvement
  • Software development
  • Information technology & services

Technologies Used

  • AI
  • Amazon AWS
  • Amazon CloudFront
  • Atlassian Cloud
  • Bing Ads
  • Bootstrap Framework
  • Circle
  • DoubleClick
  • DoubleClick Conversion
  • Facebook Custom Audiences
  • Facebook Login (Connect)
  • Facebook Widget
  • Google AdWords Conversion
  • Google Dynamic Remarketing
  • Google Font API
  • Google Tag Manager
  • Hotjar
  • Hubspot
  • Linkedin Marketing Solutions
  • MailChimp SPF
  • Mailchimp Mandrill
  • Microsoft Office 365
  • Mobile Friendly
  • Nginx
  • Outlook
  • Pantheon
  • Rackspace MailGun
  • Remote
  • Route 53
  • Salesforce
  • Shutterstock
  • Twitter Advertising
  • Varnish
  • Vercel
  • Vimeo
  • WordPress.org
  • Zendesk

Affiliated Organizations & Regional Branches

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