CDK Global

Overview

CDK Global is a prominent provider of integrated software and technology solutions for automotive dealerships, based in Austin, Texas. Founded in 2014 as a spin-off from ADP Dealer Services, the company focuses on empowering dealers to manage their operations, sales, and customer relationships through subscription-based SaaS platforms. It has a rich history in automotive technology, having evolved from its predecessor operations that date back to 1972.

The organization offers a comprehensive suite of solutions tailored for automotive retailers, including a flagship Dealer Management System (DMS) that supports vehicle sales, financing, and service management. Additional offerings include digital retail tools, customer relationship management (CRM) systems, finance and insurance solutions, and the Neuron Intelligent Data Platform for data management and analytics. CDK Global serves a diverse range of clients, including automotive dealerships and original equipment manufacturers (OEMs), and is recognized for its supportive workplace culture.

Basic Information

Contact Details

• Phone: +1 847-397-1700
• Website: cdkglobal.com
• LinkedIn: linkedin.com/company/cdknorthamerica

Key Focus Areas & Initiatives

• CRM
• Digital retail
• Fixed operations
• IT solutions
• Data
• Intelligence
• Dealer management systems
• Retail: computer software & peripheral equipment
• Technology
• Software development
• OEM integration solutions
• Services
• E-commerce
• Finance & insurance software
• Real-time reporting
• Heavy truck dealership software
• Automotive retail digital transformation
• Recreational vehicle management
• Operational efficiency
• Data analytics
• Software as a service (SaaS)
• Market research
• Automotive market insights
• Online car shopping
• B2B
• Dealer performance optimization
• Consulting
• Inventory optimization
• Dealer management system
• Automotive dealerships
• AI and machine learning
• Customer experience platform
• Information technology
• Vehicle sales software
• SaaS
• AI-powered analytics
• Data integration
• Digital customer journey
• Dealer training solutions
• Automotive retail
• Innovation
• Customer engagement
• Dealership software
• Parts and service management
• Automotive industry analytics
• CRM integration
• Workflow automation
• Customer data platform
• Cloud-based solutions
• Inventory management
• Business automation
• Customer retention tools
• Dealer network solutions
• Business intelligence
• Automotive software
• Customer relationship management
• Multi-store dealership management
• Automotive data security
• Retail
• Fixed operations software
• Computer systems design and related services
• Auto dealership software
• Digital retail solutions
• Sales enablement tools
• Automotive e-commerce
• Finance and insurance solutions
• Vehicle health monitoring
• Customer engagement platform
• Omni-channel retailing
• Integration services
• Business intelligence tools
• Customer insights
• Service management solutions
• Employee engagement software
• Security solutions
• API integrations
• Sales efficiency
• Consumer trust building
• Online buying experience
• Automotive technology
• Performance tracking
• Lead management
• Automotive CRM software
• Remote collaboration tools
• Customer satisfaction solutions
• Sales automation
• Real-time data access
• Automotive retail innovation
• Integrated communication tools
• Network services
• Sales process optimization
• Training and support resources
• Cybersecurity for dealerships
• Automated reporting tools
• Multi-location management
• Friction points analysis
• Service opportunity identification
• Market expansion tools
• Automotive ecosystem solutions
• Consumer behavior analysis
• Automotive lifetime value management
• Technology integration platforms
• CDK Unify Access
• Finance
• Distribution
• Sales
• Enterprise software
• Enterprises
• Computer software
• Information technology & services
• Consumer internet
• Consumers
• Internet
• Analytics
• Financial services

Technologies Used

• .GIS
• .NET
• ALEX
• AT&T
• AVEVA PDMS
• AWS CloudFormation
• AWS Direct Connect
• AWS SDK for JavaScript
• AWS Transit Gateway
• AWS Trusted Advisor
• AdRoll
• Aha!
• Amazon CloudWatch
• Amazon Virtual Private Cloud (Amazon VPC)
• Ansible
• Apache Kafka
• Argon CI/CD Security
• Azure Cost Management and Billing
• Azure Defender
• Azure Key Vault
• Azure Resource Manager
• Azure Sentinel
• Azure Virtual Network
• Bamboo
• Bing Ads
• BugHerd
• CDK
• Cisco VPN
• Cvent
• Dash
• Displayr
• Docker
• DoubleClick
• DoubleClick Conversion
• Drupal
• Express
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Gem
• Gigya
• Git
• GitHub Enterprise
• GoToAssist (FASTchat)
• Google AdWords Conversion
• Google Analytics
• Google Dynamic Remarketing
• Google Font API
• Google Maps
• Google Tag Manager
• Harness
• IBM VSAM
• Javascript
• Kubernetes
• Linkedin Marketing Solutions
• MediaMath
• Micro
• Microsoft 365
• Microsoft Azure Monitor
• Microsoft Excel
• Microsoft Office
• Microsoft Office 365
• Microsoft PowerPoint
• Microsoft PowerShell
• Microsoft SQL Server Reporting Services
• Microsoft Teams
• Microsoft Windows Server 2012
• Microsoft-IIS
• Mobile Friendly
• Netlify
• Nevron Vision for SSRS
• New Relic
• Outlook
• Pardot
• PowerBI Tiles
• Principle
• Qualtrics
• React
• SQL
• Salesforce
• Slack
• SonarQube
• Spring Boot
• Strato
• Terraform
• The Trade Desk
• Totango
• Twitter Advertising
• Typekit
• Varnish
• Vena
• Wistia
• WordPress.org
• Workday
• Workday Recruit

Affiliated Organizations & Regional Branches

• Salty Dot, Inc.
• CDK Relocation Svc
• ELEAD1ONE
• Roadster
• New Car IQ
• eLeads2Sales
• Dashboard Dealership Enterprises
• Computerized Vehicle Registration (CVR)
• RedBumper
• CDK Global (Deutschland) GmbH
• Square Root, Inc.
• Progressus Media
• 希迪凯环球信息技术服务(中国)有限公司