Bukalapak | Company Profile - Revenue, Headcount, Tech Stack, Contacts
Contact Information
Industry & Market
Company Metrics
Funding Information
Headcount Distribution
By Department
Department Breakdown
Technology Stack
Analytics & Tracking
Social & Marketing
Email & Communication
Keywords & Focus Areas
Bukalapak
Overview
Bukalapak is a prominent Indonesian e-commerce company founded in 2010 and based in Jakarta. It operates as an online marketplace that empowers small and medium enterprises (SMEs) and individual sellers throughout Indonesia. The company focuses on digitizing traditional small family-owned businesses, known as warungs, through its Mitra program, which supports a significant portion of these retailers.
With over 100 million users and more than seven million partners, Bukalapak processes over two million transactions daily, making it one of the largest e-commerce platforms in Indonesia. It offers a wide range of products, including electronics, fashion, health and beauty items, and home goods, as well as virtual products like data packages and game vouchers. Bukalapak collaborates with official brand stores and provides marketplace services to facilitate buying and selling for SMEs and individual sellers, aiming to foster economic growth and create an inclusive economy by empowering local businesses.
Basic Information
| Industry | information technology & services |
|---|---|
| Founded | 2010 |
| Revenue | 275.6M |
| Headquarters | Treasury Tower, 65th Floor, District 8 SCBD, Jl. Jend. Sudirman Kav. 52–53, Jakarta, 12190, Indonesia |
| Alexa Ranking | 5267 |
| Parent Organization | Publicly traded on BUKA.JK (JK: BUKA.JK) |
Contact Details
- Phone: +62 21 50813333
- Website: bukalapak.com
- LinkedIn: linkedin.com/company/pt-bukalapak-com
Key Focus Areas & Initiatives
- E-commerce marketplace for SMEs and individual sellers
- Digitization of small family-owned businesses (warungs) via Mitra program
- Wide product diversity including electronics, fashion, health and beauty, home goods, virtual products
- Marketplace growth strategies
- Digital payment solutions and mobile payments
- Merchant onboarding and support
- Cloud computing infrastructure
- Financial services for SMEs
- AI-driven recommendations
- Customer loyalty programs and engagement initiatives
- Data analytics and marketplace analytics
- Inventory and order management solutions
- Secure transactions and authentication
- Multi-channel sales and digital wallet integration
Technologies Used
- AI
- DoubleClick
- Facebook Custom Audiences
- Facebook Login (Connect)
- Facebook Widget
- Fastly CDN
- Gmail
- Google AdSense
- Google Analytics
- Google Apps
- Google Font API
- Google Play
- Google Tag Manager
- Helpscout
- Incapsula
- Mailchimp Mandrill
- Mobile Friendly
- Rackspace MailGun
- Route 53
- Ruby On Rails
- Shutterstock
- Twitter Advertising
- VueJS
- Zopim
- iTunes