Birdeye | Company Profile - Revenue, Headcount, Tech Stack, Contacts
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Overview
Birdeye is a leading Agentic Marketing Platform designed specifically for multi-location brands. Founded in 2013 by former employees of Google, Yahoo, Amazon, and Cisco, the company supports over 200,000 businesses globally. It operates on a "Service-as-a-Software" model, integrating AI agents with expert support to streamline customer data and drive measurable business outcomes.
The platform features a range of intelligent AI agents that automate various marketing workflows. These include tools for responding to reviews, publishing social content, engaging with customers, generating leads, optimizing search visibility, and improving online listings. The platform also offers a metric for assessing multi-location business performance, alongside features for capturing customer feedback and providing actionable insights. It is tailored for businesses with multiple locations, catering to SMEs as well as larger organizations, and aims to expand its reach to 1 million businesses and 1 billion consumers, enhancing brand performance across locations.
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