BigCommerce

Overview

BigCommerce is a publicly traded e-commerce software company founded in 2009 in Sydney, Australia, by Eddie Machaalani and Mitchell Harper. The company provides a comprehensive SaaS platform that enables businesses of all sizes to create, manage, and scale online stores globally. With offices in the United States, including Austin and San Francisco, it has established a strong presence in the growing e-commerce market.

The platform offers tools for online store creation, hosting, payment processing, multi-currency support, SEO, marketing, and security. It supports both B2C and B2B commerce, including a B2B Edition Open Source Buyer Portal launched in 2024. BigCommerce integrates with various third-party systems and emphasizes headless commerce capabilities for greater customization. As of mid-2020, it powered around 60,000 online stores across 120 countries. The company's strategic growth has been supported by funding, acquisitions, and a focus on innovation, positioning it competitively in the e-commerce landscape.

Basic Information

Contact Details

• Phone: +1 888-699-8911
• Website: bigcommerce.com
• LinkedIn: linkedin.com/company/bigcommerce

Key Focus Areas & Initiatives

• ecommerce software
• shopping cart software
• hosted ecommerce solution
• internet marketing
• saas
• e-commerce
• small & medium businesses
• e-commerce platforms
• enterprise software
• consumer internet
• software development
• digital wallets
• web design
• custom storefront creation
• order management
• consulting
• multi-storefront
• b2c
• security compliance
• payment gateways
• app marketplace
• conversion optimization
• mobile responsiveness
• api integrations
• user experience
• custom checkout ux
• marketplace synchronization
• retail ecommerce
• enterprise scalability
• mobile optimization
• online store
• wholesale ecommerce
• payment processing
• enterprise ecommerce
• customer support
• data transformation
• scalability
• manufacturing
• data analytics
• performance optimization
• b2c ecommerce
• omnichannel feed management
• b2b features
• headless storefronts
• saas ecommerce platform
• marketplace integration
• seo tools
• training and certification
• cloud hosting
• customer experience
• multi-channel marketing
• data migration
• b2b
• headless commerce
• ecommerce automation
• marketing automation
• multi-store management
• multi-site management
• customization
• enterprise-grade security
• buy now pay later
• ecommerce analytics
• digital marketing
• multi-channel selling
• site performance
• frictionless checkout
• abandoned cart recovery
• customer success
• international commerce
• subscription models
• funnel optimization
• social media integration
• customer segmentation
• product showcases
• online payment gateways
• performance tracking
• advanced b2b features
• integration capabilities
• uptime reliability
• business tools
• community support
• ecommerce insights
• fraud prevention
• user-friendly interface
• project management tools
• marketplace-integration
• order-management
• payment-integration
• seo-optimization
• cloud-platform
• app-marketplace
• digital-marketing
• growth-tools
• data-migration
• enterprise-software
• marketing & advertising
• ux
• cloud computing

Technologies Used

• AI
• Atlassian Cloud
• Atlassian Confluence
• Citrix
• CloudFlare CDN
• DemandBase
• Drift
• Gmail
• Google Apps
• Google Tag Manager
• Jira
• Mailchimp Mandrill
• Marketo
• Microsoft Office 365
• Mixpanel
• Mobile Friendly
• NSOne
• Netlify
• OneTrust
• Remote
• Salesforce
• Salesforce Service Cloud
• Segment.io
• The Trade Desk
• WP Engine
• Workday
• Zuora

Affiliated Organizations & Regional Branches

• Feedonomics
• B2B Ninja