Bank First | Company Profile
Contact Information
Industry & Market
Company Metrics
Funding Information
Headcount Distribution
By Department
Department Breakdown
Technology Stack
Analytics & Tracking
Email & Communication
Keywords & Focus Areas
Bank First
Overview
Bank First is a customer-owned mutual bank based in Hawthorn East, Victoria, Australia. Formerly known as Victoria Teachers Mutual Bank, it was renamed in December 2017. The bank is an Authorised Deposit-taking Institution (ADI) and is supervised by the Australian Prudential Regulation Authority (APRA) and the Australian Securities & Investments Commission (ASIC). It is owned by over 110,000 customers, each holding an equal share, and focuses on empowering members, particularly in the education and healthcare sectors.
Offering a wide range of banking options tailored for teachers, nurses, and allied health professionals, the bank emphasizes customer service and financial wellbeing. It provides strategies for scam protection and has a strong community impact. With both an Australian Financial Services Licence and an Australian Credit Licence, the bank offers comprehensive financial products and is committed to using technology to enhance its services and workplace environment.
Basic Information
| Industry | Financial services |
|---|---|
| Founded | 1972 |
| Revenue | 62M |
| Headquarters | 117 Camberwell Road, Hawthorn East, Victoria 3123, Australia |
| Languages | English |
| Alexa Ranking | 290189 |
Contact Details
- Phone: +61 3 9834 8560
- Website: bankfirst.com.au
- LinkedIn: linkedin.com/company/bank-first
Key Focus Areas & Initiatives
- Savings & transaction accounts
- Home, car & personal loans
- Insurance products including health, life, home, car, travel, and landlord insurance
- School & preschool banking services
- Mutual banking and customer-owned operations
- Community and education sector support
- Financial planning and wealth management
- Scam protection and security initiatives
- Digital, online, and mobile banking
- Customer service and empowerment
- Financial literacy and educational programs
- Flexible personal loans and loan calculators
- Community investment and impact
- Visa debit cards and mobile wallets
- Investment management strategies
Technologies Used
- AI
- Amazon AWS
- Campaign Monitor
- Cloudflare DNS
- Google Play
- Google Tag Manager
- Marketo
- Microsoft Office 365
- Mobile Friendly
- Outlook
- React
- Remote
- Sendgrid
- Sequence Monitor SPF
- The Trade Desk
- VueJS
Community
