Atomicwork

Overview

Atomicwork is an AI-powered service management platform that integrates IT service management (ITSM), enterprise service management (ESM), and business workflows. The platform is designed to enhance employee support, automate routine processes, and improve productivity across organizations. It aims to replace traditional systems like ServiceNow with faster deployment and improved operational visibility.

Key features include Atom AI, a digital assistant that provides contextual answers and automates workflows, and a unified service desk that manages requests and incidents from a single hub. The platform supports no-code automation for various processes, connects enterprise applications to break data silos, and emphasizes enterprise-grade security and quick deployment. Atomicwork has been successfully implemented by clients like Zuora, transforming digital workplace experiences and boosting productivity.

Basic Information

Contact Details

• Phone: +1 213-527-7509
• Website: atomicwork.com
• LinkedIn: linkedin.com/company/atomicworkhq

Key Focus Areas & Initiatives

• Enterprise AI
• ITSM (IT Service Management)
• ESM (Enterprise Service Management)
• Business process automation
• Workflows
• Robotic process automation (RPA)
• Employee productivity
• Workplace technology
• Digital workplaces
• IT automation
• HR automation
• Finance automation
• Change management automation
• Asset management
• Enterprise automation
• AI support and incident management
• Employee experience platform
• Organizational knowledge base
• Employee self-service portals
• Enterprise data security
• AI-driven organizational knowledge and support
• Multi-system automation
• Automated ticketing
• Automated service delivery
• Operational efficiency
• Generative AI
• Enterprise app integrations
• Data security
• Security compliance and standards
• Incident and request management
• AI-powered organizational insights
• Self-service
• Knowledge base integration

Technologies Used

• AI
• Adobe Media Optimizer
• Android
• Cedexis Radar
• CloudFlare Hosting
• Cloudflare DNS
• DoubleClick
• DoubleClick Conversion
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Git
• Gmail
• Google Analytics
• Google Apps
• Google Dynamic Remarketing
• Google Font API
• Google Plus
• Google Tag Manager
• Hubspot
• Intercom
• Linkedin Marketing Solutions
• Matomo (Formerly Piwik)
• Microsoft Office 365
• Microsoft Teams
• Mobile Friendly
• Mode
• New Relic
• Nginx
• Outlook
• PicReel
• React Native
• Remote
• Route 53
• Ruby On Rails
• Sendgrid
• ShareThis
• Slack
• Vimeo
• Visual Website Optimizer
• Webflow
• Wistia
• WordPress.org
• YouTube
• reCAPTCHA

Affiliated Organizations & Regional Branches