Atera

Overview

An IT management software company founded in 2011 and headquartered in Tel Aviv, Atera offers a cloud-based platform optimized for IT departments and managed service providers to automate and streamline IT operations. Its solution encompasses remote monitoring and management (RMM), patch management, help desk ticketing, billing, reporting, and operational automation.

The platform leverages AI-powered features such as predictive analytics and automated script generation to enhance workflow efficiency. Serving around 12,000 users across 120 countries, Atera helps MSPs and enterprise IT teams improve issue resolution, technician productivity, and client satisfaction. Backed by $102 million in funding, the company has experienced rapid growth, focusing on innovation and the transformation of IT management through automation and advanced technology.

Basic Information

Contact Details

• Website: atera.com
• LinkedIn: linkedin.com/company/atera-networks

Key Focus Areas & Initiatives

• Service desk
• Remote network management
• Business management
• Cloud services
• Professional services automation
• RMM (Remote Monitoring & Management)
• IT management scalability
• IT support automation
• Managed service providers
• Autonomous IT
• AI-enabled help desk
• Remote troubleshooting
• Help desk management
• IT infrastructure monitoring
• IT workflow automation
• IT automation platform
• AI-powered network discovery
• Global IT customer base
• Network infrastructure management
• Cloud SaaS
• Patch management
• Proactive IT automation
• Scalable SaaS platform
• Predictive analytics
• AI automation
• Device monitoring
• Predictive maintenance in IT
• IT operational efficiency
• IT management software
• Remote device management
• AI-driven incident resolution
• Help desk tools
• Patch deployment
• Cloud-based IT solutions
• AI-powered scripting
• Network discovery
• IT process optimization
• IT automation SaaS
• Remote monitoring
• IT security management
• AI in IT support
• IT incident management
• Ticket automation
• Help desk automation
• Device management
• Predictive IT management
• AI copilot
• Cloud computing
• Enterprise software
• Ticketing
• Operational efficiency
• E-commerce
• Consumer internet

Technologies Used

• Amazon AWS
• Amazon SES
• Angular JS v1
• CloudFlare Hosting
• Cloudflare DNS
• Cloudways
• Gmail
• Google Apps
• JQuery 2.1.1
• LearnDash
• Microsoft Office 365
• Mixpanel
• MongoDB
• Outlook
• Webflow

Affiliated Organizations & Regional Branches