ASAPP | Company Profile - Revenue, Headcount, Tech Stack, Contacts
ASAPP is an artificial intelligence cloud provider that focuses on AI-native solutions for enterprise contact centers.
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ASAPP is an artificial intelligence cloud provider that focuses on AI-native solutions for enterprise contact centers. Founded with a mission to tackle complex customer service challenges, the company leverages over a decade of experience and holds 64 issued patents, with 35 more pending. ASAPP is known for its pioneering research in human-AI collaboration and operates globally under the leadership of CEO Priya Vijayarajendran.
The Customer Experience Platform (CXP) automates customer interactions, enhances contact center capacity, and supports intelligent engagement. The platform features the GenerativeAgent, which autonomously resolves customer issues and collaborates seamlessly with human agents as needed. ASAPP emphasizes AI safety, real-time intelligence, and tools to optimize contact center operations, serving industries such as financial services, media, and healthcare. The organization is recognized for its innovative approach to generative AI and is trusted by major enterprises including American Airlines and JetBlue.
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