American Family Insurance

Overview

American Family Insurance, also known as AmFam, is a private mutual insurance company founded in 1927 in Madison, Wisconsin. Initially established to provide auto insurance for farmers, it has since expanded its offerings to include a wide range of insurance products. The company ranks as the 10th largest property and casualty insurance group in the U.S. and is recognized as a Fortune 500 company.

Offering auto, homeowners, commercial, life, and health insurance—as well as investment and retirement planning—the organization focuses on serving individuals, families, and commercial clients through customized coverage. Its commitment to community involvement supports initiatives that promote social justice, economic empowerment, and local engagement, operating primarily via exclusive agency owners across 19 states.

Basic Information

Contact Details

• Phone: +1 800-692-6326
• Website: amfam.com
• LinkedIn: linkedin.com/company/american-family-insurance

Key Focus Areas & Initiatives

• Business insurance
• Property insurance
• Auto insurance
• Life insurance
• Sustainability practices
• Customer engagement
• Disaster response programs
• Disaster preparedness programs
• Insurance discounts
• Customer service
• Insurance services
• Community grants and donations
• Social responsibility
• Local partnerships
• Disaster recovery services
• Insurance education
• Automated billing
• Community support programs
• Community outreach
• Insurance campaigns
• Financial services
• Insurance claims
• Policyholder engagement
• Local economic development
• Insurance quotes
• Customer feedback
• Environmental impact
• Customer experience
• Insurance marketing
• Broad coverage
• Sustainability initiatives
• Policy management
• Digital customer experience
• Customer loyalty programs
• Online bill pay
• Community service initiatives
• Digital transformation
• Diversity initiatives
• Digital insurance tools
• Innovative programs
• Diversity and inclusion
• Customer satisfaction
• Community programs
• Community partnerships
• Online claims
• Policy customization
• Customer-centric technology
• Social justice campaigns
• Digital tools
• Claims reporting
• Customer feedback systems
• Community resilience programs
• Small business insurance
• Customer loyalty
• Insurance for rural areas
• Insurance solutions
• Community grants
• Environmental responsibility
• Community development
• Sustainability
• Digital claims processing
• Community involvement
• Community outreach events
• Digital insurance
• Sustainable business practices
• Community health initiatives
• Community development projects
• Disaster recovery
• Community investment
• Disaster response
• Insurance technology
• Financial strength
• Policyholder owned
• Multi-state coverage
• Claims management
• Insurance innovation
• Mobile app
• Local community engagement
• Disaster claims
• Insurance products
• Insurance underwriting
• Insurance for small businesses
• Risk assessment
• Mutual insurance
• Community support
• Risk management
• Homeowners insurance
• Customer portal
• Customer support
• B2C
• Services
• Direct insurance (except life, health, and medical) carriers
• Health insurance
• Retirement planning
• Innovation
• B2B
• Environmental services
• Renewables & environment
• Home & rental insurance

Technologies Used

• AT&T DNS
• Adobe Media Optimizer
• Amazon AWS
• Amazon Associates
• AppNexus
• Atlassian Cloud
• Bing Ads
• Bootstrap Framework
• ClickTale
• DoubleClick
• DoubleClick Conversion
• DoubleClick Floodlight
• ExactTarget
• Facebook Conversion Tracking
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Google Dynamic Remarketing
• Google Font API
• Google Maps
• Google Maps (Paid Users)
• Google Play
• Google Tag Manager
• Kaltura
• Mailchimp Mandrill
• Mimecast
• Mobile Friendly
• Nginx
• Optimizely
• Outlook
• React Redux
• Shutterstock
• TeaLeaf
• The Trade Desk
• Trustpilot
• VueJS
• Yahoo Ad Manager Plus
• Yahoo Analytics
• greyscale - grey
• iTunes

Affiliated Organizations & Regional Branches

• Jay Myers - CEO
• Homesite Insurance
• You First Moving