Amelia | Company Profile - Revenue, Headcount, Tech Stack, Contacts
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Overview
A conversational AI platform specializing in artificial intelligence and cognitive products for businesses, Amelia was founded in 1998 in New York City by Chetan Dube and rebranded from IPsoft in October 2020. In August 2024, Amelia was acquired by SoundHound AI, further enhancing its capabilities within the conversational AI space.
The platform provides an end-to-end AI agent solution that integrates voice, agentic, and generative AI technologies. Supporting multiple channels such as voice, chat, and text, it operates across more than 100 languages. Its digital agents automate tasks ranging from simple requests to complex processes and continuously learn from user interactions. Features such as Amelia AIOps offer IT operations management, along with robust security measures and enterprise integrations. Amelia serves industries including finance, healthcare, insurance, retail, travel, and automotive, and is recognized as a market leader in this field.
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