Alaska Airlines

Overview

Founded in 1932 as McGee Airways in Anchorage, Alaska, this major U.S. airline has since become the fifth-largest in the nation after rebranding in 1944. Operating as a subsidiary of Alaska Air Group, Inc., it is headquartered in Seattle, Washington, and maintains a robust presence on the U.S. West Coast with a continually expanding network of domestic and international flights.

Offering scheduled passenger flights across major cities and to destinations in Canada, Mexico, and Costa Rica, the airline continues its original mission by also providing air cargo services. Known for exceptional customer service, onboard amenities, and its popular Mileage Plan loyalty program, it serves both business and leisure travelers, extending its reach since the acquisition of Virgin America in 2016.

Basic Information

Contact Details

• Phone: +1 206-392-5040
• Website: alaskaair.com
• LinkedIn: linkedin.com/company/alaska-airlines

Key Focus Areas & Initiatives

• Customer service
• Travel
• Cargo
• Charter
• Vacation packages
• Mileage plan
• Group sales
• Aviation
• Air freight/delivery services
• Flight booking
• Travel insurance
• Fleet management
• Airline customer experience
• In-flight services
• Regional and international routes
• Airline branding and marketing
• Cargo services
• Loyalty program awards
• Unaccompanied minor services
• Pet travel services
• Passenger transportation
• International travel
• Environmental sustainability and initiatives
• Destination coverage in North America and Central America
• Online booking and check-in
• Travel-related products and services
• Route network expansion
• Specialized travel services
• Customer experience innovation
• Loyalty program
• Travel amenities
• Airline growth and mergers
• Sustainable airline practices
• B2C, D2C, and e-commerce services

Technologies Used

• Adobe Media Optimizer
• Amazon AWS
• Amazon SES
• AppDynamics
• Bing Ads
• Bluekai
• DoubleClick
• DoubleClick Floodlight
• Drupal
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Fastly CDN
• Google AdSense
• Google Analytics
• Google Font API
• Google Play
• Google Tag Manager
• Hotjar
• Indeed
• Linkedin Widget
• Microsoft Application Insights
• Microsoft Office 365
• Mobile Friendly
• MongoDB
• Multilingual
• New Relic
• Nginx
• OneTrust
• Optimizely
• Outlook
• Parse.ly
• Qualtrics
• Quantcast
• Rackspace MailGun
• Remote
• Tealium
• The Trade Desk
• UltraDns
• Varnish
• Vimeo
• WordPress.org
• YouTube
• iCIMS

Affiliated Organizations & Regional Branches

• McGee Air Services
• Hawaiian Airlines
• VIRGIN AEROLINEA