Airport Authority Hong Kong

Overview

Airport Authority Hong Kong (AA) is a statutory body established in 1995, fully owned by the Hong Kong SAR Government. It operates, manages, and develops Hong Kong International Airport (HKIA), which opened in July 1998. The authority was created to oversee the construction and ongoing management of HKIA, addressing capacity constraints and noise pollution issues from the former Kai Tak Airport. HKIA operates 24 hours a day and serves as a major international aviation hub in Asia.

AA is responsible for airport management, airside and landside operations, terminal services, cargo handling, and infrastructure development. It also plans long-term expansion projects, including the Master Plan 2030, aimed at enhancing airport capacity and efficiency. HKIA features one of the largest terminal buildings globally and two runways, supporting over 150 destinations. It is recognized as the world’s busiest cargo airport and one of the busiest for passenger traffic, serving as a hub for several airlines. The authority plays a significant role in the local economy, supporting around 65,000 employees and connecting Hong Kong with the global market.

Basic Information

Contact Details

• Phone: +852 2181 8888
• Website: hongkongairport.com
• LinkedIn: linkedin.com/company/airport-authority-hong-kong

Key Focus Areas & Initiatives

• airlines & aviation
• passenger experience
• airport security
• sustainability
• cargo logistics
• security management
• government
• airport infrastructure
• airport capacity
• smart airport
• infrastructure development
• consulting
• customer experience
• airport master plan
• airport development projects
• air cargo
• services
• environmental policies
• airport sustainability
• logistics
• b2c
• airport facilities upgrade
• airport safety
• airport expansion
• airline collaboration
• cargo handling
• logistics & transportation
• airline operations
• retail & consumer services
• logistics services
• retail services
• airport customer service
• mobile app
• airport operations
• airport management
• b2b
• airport development
• cargo throughput
• environmental stewardship
• e-commerce
• airport innovation
• passenger services
• construction & real estate
• airport facilities management
• airline partnerships
• digital transformation
• airport technology
• airport logistics
• airline services
• air traffic control
• airports & aviation
• terminal expansion
• air traffic growth
• airport facilities
• passenger guidance
• shopping
• airport environmental policies
• retail
• flight information
• transportation options
• dining
• arrivals
• departures
• baggage storage
• valet parking
• car park booking
• real-time updates
• covid-19 protocols
• luggage tracking
• airline lounges
• wi-fi access
• special needs assistance
• lost and found
• overseas airports
• air cargo services
• aviation academy
• sustainability efforts
• community investment
• hkia rewards
• smart check-in kiosks
• self bag-drop system
• facial recognition
• biometric verification
• indoor wayfinding
• airport shuttle services
• connectivity to mainland
• parking services
• airline information
• hk airport news
• digital health pass
• emergency response
• cargo hub
• retail shopping
• entertainment events
• hkia social media
• news stories
• community engagement programs
• aviation professionals
• market research analysis
• contactless experience
• distribution
• consumer products & retail
• transportation & logistics
• airlines/aviation
• aviation & aerospace
• environmental services
• renewables & environment
• consumer internet
• consumers
• internet
• information technology & services

Technologies Used

• AI
• Atlassian Cloud
• Atlassian Confluence
• Bootstrap Framework
• CloudFlare Hosting
• Cloudflare DNS
• Google Analytics
• Google Tag Manager
• Grafana
• Jira
• Microsoft Office 365
• Mobile Friendly
• React
• React Redux
• Remote
• VueJS

Affiliated Organizations & Regional Branches

• AsiaWorld-Expo Management Limited