Air India Express | Company Profile
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Air India Express
Overview
Air India Express is a low-cost airline based in Gurugram, Haryana, India, and is a wholly owned subsidiary of Air India. Established in April 2005, the airline focuses on providing affordable connectivity on short-haul international routes, primarily serving the Indian expatriate community in the Middle East and Southeast Asia. It operates a point-to-point model with multiple hubs across India.
As part of the Tata Group since its privatization in 2021, the airline is undergoing a merger with AIX Connect to streamline its low-cost operations. Featuring a modern fleet of approximately 115 aircraft, including Boeing 737s and Airbus A320s, it offers over 500 daily flights to 41 domestic and 17 international airports. With a digital-first approach, it provides a user-friendly mobile app and website, enhancing the travel experience with personalized services, hot meal options, and a strong focus on comfort and Indian hospitality.
Basic Information
| Industry | airlines/aviation |
|---|---|
| Founded | 2004 |
| Revenue | 90M |
| Headquarters | Block 4, Vatika One on One, Gurugram, Haryana, 122007, India |
| Languages | English |
| Parent Organization | Tata Administrative Services (TAS) |
Contact Details
- Phone: +91 44 4001 3001
- Website: airindiaexpress.com
- LinkedIn: linkedin.com/company/airindiax
Key Focus Areas & Initiatives
- Short-haul international flights
- Affordable air travel for Indian expatriates
- Digital booking platform and mobile app
- Point-to-point operations with multiple hubs in India
- Merger with AIX Connect under Tata Group
- Modern fleet of Boeing 737s and Airbus A320s
- Personalized in-flight services and meal options
- Focus on Indian hospitality and comfort
- Connectivity to Middle East and Southeast Asia
- Loyalty benefits programs
- Operational efficiency and direct-to-consumer travel services
- Sustainability initiatives
Technologies Used
- AT Internet
- Adobe Media Optimizer
- Akamai
- Bing Ads
- Bootstrap Framework
- Cedexis Radar
- DoubleClick
- DoubleClick Conversion
- DoubleClick Floodlight
- Facebook Custom Audiences
- Facebook Login (Connect)
- Facebook Widget
- FullStory
- Google AdSense
- Google AdWords Conversion
- Google Analytics
- Google Analytics Ecommerce Tracking
- Google Dynamic Remarketing
- Google Font API
- Google Play
- Google Tag Manager
- Linkedin Marketing Solutions
- Microsoft Azure Hosting
- Microsoft Office 365
- Mixpanel
- Mobile Friendly
- Multilingual
- Outlook
- SOASTA
- Sendgrid
- Trustpilot
- Twitter Advertising
- Vimeo
Community
