AfterShip

Overview

AfterShip is a B2B SaaS platform founded in 2012 in Hong Kong, designed to support global eCommerce businesses with automation tools for various pre- and post-purchase activities. The company offers a suite of interconnected products, including solutions for package logistics, returns management, marketing, shipping, insurance, carbon footprint calculation, and estimated delivery date prediction.

With over 17,000 eCommerce businesses utilizing its services, the platform focuses on enhancing logistics and customer experiences. It enables proactive customer notifications and customized interactions, helping organizations streamline operations and drive growth. The company has achieved significant milestones, including substantial funding rounds and integrations with over 1,000 logistics carriers, reinforcing a commitment to innovation and customer success.

Basic Information

Contact Details

• Phone: +1 323-377-7210
• Website: aftership.com
• LinkedIn: linkedin.com/company/aftership
• AngelList: angel.co/aftership
• Facebook: facebook.com/aftership
• Twitter: twitter.com/aftership

Key Focus Areas & Initiatives

• API solutions
• Customer reviews
• Post sales customer service
• Ecommerce software solutions
• Best online shopping experience
• Partnership with international couriers
• International logistic companies
• Software integration & solutions
• Branded tracking solutions
• Branded rewards solutions
• Branded shipment tracking
• Software as a Service
• Global client base of international online retailers & marketplaces
• Branded shipping solutions
• Tracking solution
• Shipping performance & analytics
• Shipping data analytics
• Online retailer post sales support
• Business intelligence
• One-stop shop
• B2B solutions
• API integrations
• Customer rewards
• Print shipping labels
• Calculate shipping rates
• Customer loyalty
• Enterprise technical support
• Customer self service returns solutions
• Integration with shipment tracking systems
• SaaS
• Track packages
• Shipping notifications
• Customer self service shipment tracking solutions
• Developing for developers
• Customer success
• Ecommerce
• Track returns
• International shipment tracking
• Enterprise software solutions
• Automation
• Streamline
• Branded returns solutions
• Branded package tracking
• Branded reviews solutions
• Customer service
• B2B2C
• International carriers
• Customer care
• Decrease operation costs
• Shipment notifications
• Integration
• Branded returns & refunds
• Branded customer reviews
• Enterprise SaaS
• E-commerce
• Developer APIs
• Customer experience
• Enterprise software
• Development platforms
• Consumer internet
• Internet
• Software
• Information technology
• Software development
• AI shipping optimization
• Carrier rate shopping
• AI predictive analytics
• Shein marketplace
• Order email parsing
• Customer retention
• AI marketplace feed
• Shipping carrier network
• Carrier network
• Operational efficiency
• AI customer communication
• Ecommerce personalization
• AI delivery prediction
• Post-purchase engagement
• Services
• Multi-carrier shipping software
• Carbon emissions reports
• Marketplace feed
• Returns management
• AI order management
• Smart shipment mapping
• Supply chain optimization
• Shipment tracking software
• Customer loyalty tools
• AI supply chain insights
• Shipping analytics
• Retail
• Shipping API
• TikTok shop management
• Multilingual tracking
• AI-powered return automation
• Referral program software
• AI carrier performance analysis
• AI estimated delivery prediction
• Marketplace management
• Customer engagement automation
• Delivery analytics
• AI-based delivery estimates
• Delivery prediction
• Logistics automation
• Shipment visibility
• Order tracking in Apple Wallet
• Email marketing
• Shipping insurance
• Webhooks
• AI logistics intelligence
• Real-time shipment updates
• Social commerce tools
• Shipping protection
• AI customer service tools
• AI-driven customer retention
• Shein marketplace management
• App builder
• Customer experience enhancement
• AI-powered insights
• Post-purchase automation
• AI estimated delivery date
• AI product discovery
• Shipment tracking
• AI predictive delivery
• AI supply chain management
• Customer notifications
• Order management
• Customer feedback
• AI-based customer insights
• Carrier API
• B2B
• Customer engagement
• Marketing automation
• TikTok shop integration
• D2C
• AI shipment tracking
• Ecommerce platform support
• Marketplace integration
• Data enrichment
• Order email parser
• Customer satisfaction tools
• AI email parser
• Drop-off locations
• Ecommerce platform integrations
• Returns API
• Shipping protection software
• Automated returns process
• Reverse logistics
• Carrier data
• AI customer experience enhancement
• Personalization tools
• Carrier auto-detection
• Order API
• Tracking API
• Ecommerce platform integration
• AI EDD prediction
• AI-driven logistics
• Warranty management
• Carrier integration
• Branded tracking pages
• AI carrier detection
• Reviews software
• AI personalization in ecommerce
• Ecommerce logistics
• Returns management software
• Shipment mapping
• Multi-carrier shipping platform
• Computer systems design and related services
• AI shipment standardization
• Carrier data access
• AI recommendations
• Logistics & 3PL
• AI logistics analytics
• Distribution
• Analytics
• Information technology & services
• Computer software
• Consumers
• Enterprises
• Marketing & advertising

Technologies Used

• AI
• AfterShip
• Apollo
• Atlassian Cloud
• CallMiner Eureka
• Clearbit
• CloudFlare
• CloudFlare Hosting
• Cloudflare DNS
• DealHub.io
• DocuSign
• DoubleClick
• Eulerian
• Gmail
• Gong
• Google AdSense
• Google Analytics
• Google Analytics 4 (GA4)
• Google Apps
• Google Cloud BigQuery
• Google Font API
• Google Play
• Google Tag Manager
• Greenhouse.io
• Highspot
• Hubspot
• Jira
• Looker
• Looker Studio
• Microsoft Office 365
• Mobile Friendly
• NetSuite
• New Relic
• PartnerStack
• Planhat
• Segment
• Seismic
• Sendgrid
• Shopify
• Slack
• Tableau
• TikTok
• Turn
• UPS
• go+
• iTunes

Affiliated Organizations & Regional Branches