8Flow | Company Profile
9/24/2025
Contact Information
Industry & Market
Primary Industry
information technology & services
Location
Palo Alto, California, United States
Company Metrics
👥Total Employees
14
⚙️Engineering
9
💼Sales Team
N/A
📈Marketing
N/A
📅Founded
2022
💰Revenue
1.7M
Funding Information
Total Funding
$23.2M
Latest Stage
Series a
Annual Revenue
$1,666,000
Headcount Distribution
Total Employees
14
Departments
19
By Department
Department Breakdown
Engineering
Entrepreneurship
Operations
Accounting
Administrative
Arts And Design
Technology Stack
Analytics & Tracking
Google Tag Manager
Email & Communication
Gmail
Total: 16 technologies
Keywords & Focus Areas
customer supportworkflow automationaimachine learningtask miningsoftware developmentworkflow insightsworkflow mappingsoftware as a service (saas)workflow optimization for support teamsagent activity trackingcustomer support softwarehidden workflow discoveryai agent navigationagent observabilityreal-time analyticsworkflow learningticket resolution analysisautomation impact analysissupport system integration+10 more
30 total keywords
8Flow
Overview
8Flow empowers enterprise teams through AI-driven automation, delivering innovative solutions that learn and optimize support agent workflows. By identifying repetitive tasks and automating complex processes, 8Flow reduces manual work and enhances operational efficiency.
This approach minimizes time-consuming data transfers across applications and streamlines ticket resolution, resulting in improved productivity for support teams and a more responsive customer experience.
Basic Information
| Industry | Information Technology & Services |
|---|---|
| Founded | 2022 |
| Revenue | 1.7M |
| Headquarters | Palo Alto, California, United States, 94020 |
| Parent Organization |
Contact Details
- Phone: +1 650-656-5502
- Website: 8flow.ai
- LinkedIn: linkedin.com/company/8flow
Key Focus Areas & Initiatives
- Customer support
- Workflow automation
- AI & machine learning
- Task mining
- Software development
- Workflow insights & mapping
- Software as a service (SaaS)
- Support team workflow optimization
- Agent activity tracking
- Hidden workflow discovery
- AI agent navigation & observability
- Real-time analytics
- Workflow learning
- Ticket resolution analysis
- Automation impact analysis
- Support system integration
- Automation ROI
- Agent productivity & repetitive work identification
- Cross-system data transfer automation
- Invisible process automation
- System performance metrics
- Repetitive task automation
- Real-time latency detection
- Root cause analysis
- Agent workflow analysis
- Process discovery & self-learning automation
- Enterprise workflow visualization
- Business process automation & simplification
- System performance benchmarking
- AI-powered hyperautomation
- Workflow coaching and analytics
- B2B & services
- Computer systems design
- Artificial intelligence
- Computer software
Technologies Used
- AI
- Amazon AWS
- CloudFlare Hosting
- Cloudflare DNS
- Gmail
- Google Apps
- Google Tag Manager
- Gusto
- IoT
- Mobile Friendly
- Remote
- Rippling
- Sendgrid
- Snowflake
- Typekit
- Zendesk
Community
