21st Century Insurance | Company Profile
Contact Information
Industry & Market
Company Metrics
Funding Information
Headcount Distribution
By Department
Department Breakdown
Technology Stack
Other
Keywords & Focus Areas
21st Century Insurance
Overview
A direct-to-consumer auto insurance company founded in 1958 in Los Angeles, California, it pioneered low-cost auto insurance sold via phone and mail. The company later became part of the Farmers Insurance Group after its acquisition from AIG in 2009. The main focus is on providing auto insurance coverage for California drivers, emphasizing direct sales to maintain competitive pricing.
Customized personal auto insurance options are offered, including complimentary roadside assistance and discounts for good driving. Policyholders can manage their insurance online or by phone without brokers. Though new customers are no longer accepted, existing policyholders continue to be served and benefit from the broader multi-line offerings available through Farmers Insurance. There remains a strong presence in California, with millions of vehicles insured over the years.
Basic Information
| Industry | Insurance, Financial Services |
|---|---|
| Founded | 1958 |
| Revenue | $800M |
| Headquarters | 3 Beaver Valley Road, Wilmington, Delaware 19803, United States |
| Languages | English |
| Parent Organization | AIG |
Contact Details
- Phone: +1 302-252-2000
- Website: 21st.com
- LinkedIn: linkedin.com/company/21st-century-insurance
Key Focus Areas & Initiatives
- Direct-to-consumer auto insurance
- Customized personal auto policies
- Complimentary roadside assistance
- Good driver discount programs
- Self-service policy management online or by phone
- Serving California auto insurance market
- Emphasis on technology-driven and customer-centric solutions
Technologies Used
- Microsoft Office 365
- Oracle Commerce
- Salesforce
- Salesforce Live Agent
- The Trade Desk
Community
