1-800-Flowers.com

Overview

1-800-Flowers.com, Inc. is a floral and gift retailer based in Jericho, New York. Founded in the 1980s by Jim McCann, the company is known for its innovative use of a toll-free phone number and internet sales to connect directly with consumers. It is publicly traded on NASDAQ under the ticker FLWS.

The company offers a wide range of products, including fresh flowers, gift baskets, plants, gourmet foods, and home décor. It operates through various sales channels, such as retail floral stores, e-commerce platforms, and partnerships with mass merchants. It also markets products under several well-known brands, including Harry & David and Cheryl’s Cookies. The company focuses on personalized gifts and aims to provide convenience and customer satisfaction through its diverse offerings and marketing strategies.

Basic Information

Contact Details

• Phone: +1 800-858-5039
• Website: 1800flowersinc.com
• LinkedIn: linkedin.com/company/1-800-flowers-com

Key Focus Areas & Initiatives

• Customer engagement
• Gourmet gift baskets
• Gift industry logistics
• Digital marketing
• Product development
• Logistics services
• Floral industry
• Customer retention
• Customer experience
• Online gift sales
• E-commerce
• Gifting solutions
• Brand portfolio
• Corporate gifting
• Flower delivery
• Gift card services
• Gift industry technology
• Brand acquisition
• Flower shops
• Loyalty program
• Retail stores
• Flower delivery logistics
• Market growth
• Gift industry services
• Customer loyalty
• Brand portfolio management
• Gift personalization
• Floral retail
• Personalized gifts
• Special occasion gifts
• Lifestyle gifting
• Brand management
• E-commerce platform
• E-commerce logistics
• Gift basket manufacturing
• International floral network
• Market expansion
• Sales channels
• Multi-channel sales
• Product innovation
• Acquisition strategy
• Floral and gourmet combination
• Seasonal gifts
• Gourmet foods
• Digital marketing strategies
• Custom gift solutions
• Digital gift solutions
• Gifting
• Celebration gifts
• Flower and gift industry
• Floral arrangements
• Gift baskets
• Flower subscription services
• B2B
• B2C
• B2B2C
• D2C
• Services
• Online shopping
• Event planning
• Customer service
• Marketing & advertising
• Consumer internet
• Consumers
• Internet
• Information technology & services
• Events services

Technologies Used

• Rackspace

Affiliated Organizations & Regional Branches