ZUS COFFEE

Overview

Officially known as Zuspresso (M) Sdn. Bhd., this Malaysian coffee shop chain was founded in November 2019 by Venon Tian and Ian Chua, together with six other co-founders. The organization challenges the notion that specialty coffee is a luxury, aiming to deliver affordable, high-quality drinks to everyday coffee consumers. With more than 360 outlets nationwide and plans to expand internationally to the Philippines, Singapore, and Brunei, the company has seen rapid growth and widespread presence.

Operating a tech-enabled, grab-and-go model supported by a proprietary mobile app, customers can conveniently order ahead for pickup or delivery—a system that proved especially effective during the COVID-19 pandemic. The chain focuses on ethically sourced specialty coffees, unique bean varieties, and handcrafted beverages, maintaining a strong commitment to sustainability and responsible sourcing. It has become Malaysia’s leading tech-driven coffee chain, delivering over 39 million cups since launch.

Basic Information

Contact Details

• Website: zuscoffee.com
• LinkedIn: linkedin.com/company/zuscoffee

Key Focus Areas & Initiatives

• food & beverage services
• coffee product diversification
• sustainable and green business
• specialty coffee
• tech-driven coffee
• D2C
• franchise model
• affordable coffee
• FMCG coffee products
• customer engagement
• e-commerce
• bio-fuel from coffee
• local coffee roasting
• coffee product development
• halal certified coffee
• sustainable practices
• multi-channel sales
• mobile ordering app
• coffee loyalty rewards
• coffee shops and cafes
• consumer goods & retail
• environmental initiatives
• international expansion
• digital ordering
• mobile app ordering
• e-commerce and mobile app services
• coffee community programs
• rapid growth
• coffee sourcing
• coffee app
• distribution and logistics
• high-quality ingredients
• coffee grounds fertilizer
• international markets
• brand awareness
• other specialty food retailers
• direct trade beans
• customer loyalty
• B2C
• local roasting
• coffee sustainability
• high-quality beans
• retail
• sustainable coffee practices
• coffee chain
• food and beverage retail
• coffee waste recycling
• rapid expansion
• coffee delivery
• coffee innovation
• services
• instant coffee innovation
• premium coffee
• coffee pickup
• handcrafted coffee
• coffee franchise
• Malaysian coffee
• sustainable coffee
• community engagement
• social impact
• quality assurance
• coffee brewing technology
• mobile ordering
• zus rewards
• coffee experience
• reusable straws
• ethical sourcing
• local partnerships
• innovative business model
• coffee subscription
• customizable drinks
• seasonal flavors
• barista training
• franchise opportunities
• coffee culture
• environmental conservation
• health-conscious drinks
• non-coffee beverages
• exotic blends
• inclusive menu
• coffee education
• customer satisfaction
• tech-driven solutions
• coffee shop design
• global expansion
• coffee community
• flexible store model
• digital engagement
• food and beverage pairing
• brew tools
• signature coffee blends
• SaaS
• non-profit
• manufacturing
• distribution
• consumer products & retail
• transportation & logistics
• food & beverages
• consumer goods
• consumers
• consumer internet
• internet
• information technology & services
• food & beverage retail
• computer software
• nonprofit organization management
• mechanical or industrial engineering

Technologies Used

• AI
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• Google Analytics
• Google Play
• Google Tag Manager
• Microsoft Office 365
• Mobile Friendly
• Nginx
• Remote
• WordPress.org
• Wordpress.com
• YouTube
• reCAPTCHA