Zalando | Company Profile - Revenue, Headcount, Tech Stack, Contacts
Zalando SE is a prominent online retailer based in Berlin, Germany, specializing in shoes, fashion, and beauty products across Europe.
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Overview
Zalando SE is a prominent online retailer based in Berlin, Germany, specializing in shoes, fashion, and beauty products across Europe. Founded in 2008, it has evolved from a niche shoe retailer into a comprehensive digital platform, serving over 38 million active customers in 17 European countries. Its offerings include footwear, apparel for all ages, sportswear, accessories, beauty products, and private label items.
The company employs a strong localization strategy, providing services in 13 languages and supporting over 20 payment methods. The platform model includes a Partner Program for fashion brands and retailers, enhancing product variety for customers. Zalando is committed to customer satisfaction, featuring free delivery and an extended return policy up to 100 days, and drives customer loyalty through initiatives like Zalando Plus. With a focus on sustainability and innovation, the company aims to be the "Starting Point for Fashion" in Europe.
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