Zalando

Overview

Zalando SE is a prominent online retailer based in Berlin, Germany, specializing in shoes, fashion, and beauty products across Europe. Founded in 2008, it has evolved from a niche shoe retailer into a comprehensive digital platform, serving over 38 million active customers in 17 European countries. Its offerings include footwear, apparel for all ages, sportswear, accessories, beauty products, and private label items.

The company employs a strong localization strategy, providing services in 13 languages and supporting over 20 payment methods. The platform model includes a Partner Program for fashion brands and retailers, enhancing product variety for customers. Zalando is committed to customer satisfaction, featuring free delivery and an extended return policy up to 100 days, and drives customer loyalty through initiatives like Zalando Plus. With a focus on sustainability and innovation, the company aims to be the "Starting Point for Fashion" in Europe.

Basic Information

Contact Details

• Phone: +49 30 27594693
• Website: zalando.com
• LinkedIn: linkedin.com/company/zalando

Key Focus Areas & Initiatives

• Technology
• Fashion
• Operations
• Logistics
• Commerce
• Account management
• Fashion and lifestyle
• Second-hand fashion
• Sustainable initiatives
• Proprietary technology
• Multi-brand marketplace
• European e-commerce
• Platform expansion
• Environmental sustainability in retail
• Sportswear
• Digital fashion retail
• Online shopping
• Fast delivery
• Multi-language support
• Data-driven decision making
• Marketplace ecosystem
• Sustainability
• Services
• Clothing
• Digital transformation
• Marketplace for brands
• Marketplace
• Customer experience optimization
• Marketing services
• Dynamic pricing
• Supply chain logistics
• Fast shipping
• AI personalization
• Payment options
• Digital marketing
• Growth in GMV
• Footwear
• Digital innovation
• AI-powered recommendations
• Marketplace for luxury and sports brands
• Sustainable fashion
• Circular fashion
• Private label products
• Platform business
• Free returns
• Circular economy
• Marketplace growth
• Fast delivery logistics
• Logistics and delivery
• AI in e-commerce
• Market localization
• Accessories
• Data-driven insights
• Personalized recommendations
• Payment methods
• Growth strategy
• Lifestyle
• Activewear
• Environmental targets
• Market expansion
• Customer-centric policies
• Mobile-first design
• Technology platform
• Sustainable supply chain
• Supply chain management
• Localized payment methods
• Mobile commerce
• Customer loyalty
• Platform for third-party brands
• European markets
• Second-hand platforms
• E-commerce platform
• Sustainability in fashion
• Customer retention
• D2C
• Advertising services
• Logistics partnerships
• Marketplace business
• Customer engagement
• Private labels
• Online fashion retail
• Online retail
• Fashion retail
• Sustainability initiatives
• B2C
• Data analytics
• Customer service
• Localization strategies
• E-commerce
• B2B
• AI-driven personalization
• Brand partnerships
• Platform scalability
• Multi-channel retail
• Customer experience
• Logistics network
• Mobile app
• Menswear
• User experience
• Customer loyalty programs
• Sneakers
• Boots
• Dresses
• Jeans
• Womenswear
• Designer brands
• Trendy clothing
• Seasonal collections
• Size guide
• Returns policy
• Free shipping
• Loyalty program
• Gift cards
• Product reviews
• Fashion trends
• Style inspiration
• User-friendly website
• Mobile shopping
• Fashion discounts
• Exclusive offers
• Fashion sales
• International shipping
• Urban fashion
• Casual wear
• Formal wear
• Bridal fashion
• Plus size clothing
• Vintage clothing
• Fashion coordination
• Styling advice
• Trending now
• Limited edition
• Eco-friendly materials
• Color variety
• Customizable options
• Shoes size conversion
• SaaS
• Distribution
• Consumer products & retail
• Transportation & logistics
• Consumer internet
• Consumers
• Internet
• Information technology & services
• Environmental services
• Renewables & environment
• Marketing & advertising
• Shoes
• Consumer goods
• Apparel & fashion
• Logistics & supply chain
• UX
• Women's apparel
• Computer software

Technologies Used

• AT Internet
• Adobe Media Optimizer
• Akamai
• Amazon AWS
• Amazon CloudFront
• Backbone JS Library
• Cedexis Radar
• DoubleClick
• DoubleClick Conversion
• Drupal
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• FedEx
• Figma
• GitHub Hosting
• Gmail
• Google AdWords Conversion
• Google Analytics
• Google Apps
• Google Dynamic Remarketing
• Google Font API
• Google Tag Manager
• Hotjar
• Intercom
• Linkedin Marketing Solutions
• Microsoft Office 365
• Mobile Friendly
• Outlook
• React Redux
• Route 53
• Salesforce
• Salesforce Live Agent
• Salesforce Service Cloud
• Stripe
• Vimeo
• VueJS
• Wistia
• YouTube

Affiliated Organizations & Regional Branches

• DeepAR.ai (a Zalando Group Company)
• meepl
• Zalando Privé
• Tradebyte
• meepl ⎜ Fision AG
• Highsnobiety
• Zalando Gift Cards
• Zalando
• Zalando Outlet
• demopaginaliveluglio2018
• Aldoshoes
• BREAD & butter GmbH & Co. KG
• TheAmazeApp
• Zalando advertentie