Uniphore | Company Profile
Contact Information
Industry & Market
Company Metrics
Funding Information
Headcount Distribution
By Department
Department Breakdown
Technology Stack
Analytics & Tracking
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Email & Communication
Keywords & Focus Areas
Uniphore
Overview
Uniphore is a conversational artificial intelligence (AI) technology company founded in 2008, with headquarters in Palo Alto, California, and Chennai, India. The company specializes in AI-driven customer service solutions that utilize speech recognition, natural language processing, and machine learning to enhance how businesses interact with their customers.
It offers a comprehensive platform that includes conversational analytics for analyzing customer interactions, conversational assistants that automate customer engagement, and conversational security solutions that use voice biometrics to secure interactions. The platform is designed to be composable and secure, allowing enterprises to adopt and scale AI capabilities while maintaining control over their data.
With over 150 global enterprise clients across various industries, including banking and telecommunications, Uniphore's technology supports millions of customer interactions daily. The company has raised over $600 million in funding and has been recognized for its rapid growth and innovation in the AI space. It emphasizes a culture of innovation, customer-centricity, and collaboration, aiming to deliver long-term impact through AI-driven transformation.
Basic Information
| Industry | information technology & services |
|---|---|
| Founded | 2008 |
| Revenue | $500M |
| Headquarters | 1001 Page Mill Road, Building 4, Palo Alto, California 94304, United States |
| Languages | English |
Contact Details
- Phone: +1 650-352-5500
- Website: uniphore.com
- LinkedIn: linkedin.com/company/uniphore
Key Focus Areas & Initiatives
- Speech recognition
- Enterprise mobility
- Customer experience
- Speech analytics
- SaaS
- Artificial intelligence
- Virtual digital assistant
- Conversational AI
- Conversational analytics
- Conversational security
- Customer engagement journey
- Customer service
- Conversational automation
- Analytics
- Sales intelligence
- Conversational intelligence
- Technology, information & internet
- Information technology & services
- Computer software
Technologies Used
- AI
- Atlassian Cloud
- Cloudflare DNS
- Drift
- Google Tag Manager
- Marketo
- Microsoft Office 365
- Mobile Friendly
- MongoDB
- Outlook
- Pardot
- React
- React Redux
- Remote
- SalesLoft
- Visual Website Optimizer
- WP Engine
- Wistia
- WordPress.org
- YouTube
Community
