Totango | Company Profile - Revenue, Headcount, Tech Stack, Contacts
Totango is a customer success software company founded in 2010 by Guy Nirpaz and Ofer Rybach.
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Overview
Totango is a customer success software company founded in 2010 by Guy Nirpaz and Ofer Rybach. It specializes in a Customer Revenue Optimization suite that helps businesses enhance customer engagement, reduce churn, and drive revenue growth through effective customer success management. The company is known for pioneering innovations in customer success technology, including the first customer health score to measure customer well-being.
The core offering is the Customer Success Platform, which provides real-time customer health scores, analytics, and engagement tools. The modular SuccessBLOCs framework enables incremental customer success operations, while Unison, the AI-powered customer intelligence engine, delivers advanced analytics to improve insights and engagement strategies. Totango serves a diverse range of enterprises, including clients like Google and Zoom, especially those focused on technology-driven optimization of customer relationships and revenue.
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