ServiceMax, a PTC Technology | Company Profile - Revenue, Headcount, Tech Stack, Contacts
ServiceMax, a PTC Technology, specializes in Service Execution Management with a focus on cloud-based software that enhances equipment-centric field service operations.
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Overview
Specializing in Service Execution Management, this company focuses on cloud-based software that enhances equipment-centric field service operations. The platform is tailored for Original Equipment Manufacturers (OEMs), operators, and third-party service providers in diverse sectors such as medical devices, industrial manufacturing, and oil and gas.
The organization provides a Software as a Service (SaaS) solution built on Salesforce's force.com, offering features like work order management, mobile technician enablement, proactive maintenance, and parts inventory management. A self-service customer portal is also available to boost transparency and satisfaction. With the advent of an AI assistant in 2025, the platform emphasizes automation and predictive maintenance using advanced field service data. Originally founded as Maxplore Technologies, it has since evolved, expanded via acquisitions, and was acquired by PTC in January 2023. Headquartered in Pleasanton, California, it serves enterprise clients globally with a focus on maximizing equipment uptime and optimizing service operations.
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