RightIndem

Overview

RightIndem is a technology company based in London, established in 2016, that focuses on digital claims management solutions for the insurance industry. The company offers a cloud-based, white-label Software-as-a-Service (SaaS) platform that automates the entire insurance claims lifecycle, from First Notice of Loss (FNOL) to resolution. This platform supports insurers, third-party administrators (TPAs), and brokers by providing a fully digital, self-service claims process that is accessible on any device, 24/7.

The core product is a self-service claims platform that allows claimants to manage their claims online, enhancing customer service and satisfaction while reducing the workload for insurers. The platform features claims lifecycle automation, extensive customization, and integration capabilities, creating a seamless multi-channel claims journey. The technology has demonstrated significant operational efficiencies, including faster claim submission times and improved claims handler productivity, ultimately leading to enhanced customer retention and brand loyalty.

Basic Information

Contact Details

• Phone: +44 20 3096 0218
• Website: rightindem.com
• LinkedIn: linkedin.com/company/rightindem

Key Focus Areas & Initiatives

• Improve claims centre productivity
• Improved customer service
• Faster settlements for customers
• Reduce claims cost for insurers
• FNOL (First Notice of Loss)
• Digital customer experience
• Digital FNOL
• Digital customer journey
• IT services & IT consulting
• Claims system integration
• Workflow automation
• Claims process optimization
• AI modules
• Customer portal
• AI-powered data interrogation
• Natural language processing
• Customer self-service
• Supply chain optimization
• AI claims lifecycle management
• Claims monitoring and tracking
• AI claim validation
• Customer experience enhancement
• Operational efficiency
• Claims automation
• Supply chain coordination
• Claims management platform
• Custom workflows
• Claims reporting portal
• Digital adoption strategies
• Customer feedback integration
• Claims process digitalization
• Claims validation
• Digital claims ecosystem
• AI-enhanced claims decisioning
• API integration
• Claims supply chain management
• Claims data validation
• Claims data analytics
• Claims workflow optimization
• Automated claim categorization
• Insurance technology
• Claims efficiency
• Customer engagement
• Digital transformation
• Artificial intelligence
• Fraud detection
• Machine learning
• Real-time data validation
• Claims lifecycle reduction
• Third-party supply chain integration

Technologies Used

• AI
• Amazon AWS
• Cloudflare DNS
• Facebook Login (Connect)
• Facebook Widget
• Google Cloud Hosting
• Google Maps
• Google Maps (Non Paid Users)
• Google Tag Manager
• Hubspot
• Linkedin Login
• Linkedin Widget
• Microsoft Azure
• Microsoft Azure Monitor
• Mobile Friendly
• Nginx
• Outlook
• Sendgrid
• Varnish
• Wix
• reCAPTCHA

Affiliated Organizations & Regional Branches