Mr. Cooper

Overview

Mr. Cooper is a prominent American residential mortgage services company based in Coppell, Texas, near Dallas. Originally founded in 1994 as Nationstar Mortgage, it rebranded to Mr. Cooper in 2017 to highlight its commitment to personalized customer service. The company is the largest home loan servicer in the U.S., managing a servicing portfolio of over $1 trillion and serving more than 6.7 million customers.

The company offers a broad range of mortgage-related services, including mortgage servicing, home loan origination, and refinancing options. Its loan products range from conventional mortgages and government-backed loans to jumbo and adjustable-rate mortgages. Mr. Cooper also provides technology-enhanced real estate solutions through its Xome brand, streamlining transactions for homebuyers, sellers, and agents. With a strong emphasis on customer satisfaction, it serves a diverse clientele, including first-time homebuyers and veterans, while maintaining a leading role in the mortgage industry.

Basic Information

Contact Details

• Phone: +1 888-364-2432
• Website: mrcooper.com
• LinkedIn: linkedin.com/company/mrcoopermortgage

Key Focus Areas & Initiatives

• Home loans
• Home loan servicing
• Home loan refinance
• Home loan originations
• Mortgages
• Mortgage servicing
• Mortgage refinance
• Mortgage originations
• Mortgage calculators
• Fixed-rate loans
• Conventional loans
• Adjustable-rate loans
• FHA loans
• FHA streamline loans
• VA loans
• VA interest rate reduction
• Refinance loan
• Jumbo loans
• Homeownership support services
• Private label mortgage servicing
• Real estate technology
• Mortgage servicing for banks
• Home buying assistance
• Digital mortgage tools
• Mortgage data security
• Loan payment processing
• Mortgage industry digital transformation
• Homeownership customer portal
• Home equity loan management
• Home equity access
• Loan servicing platform integrations
• Mortgage analytics tools
• Digital mortgage solutions
• Homeownership digital platform
• Mortgage servicing platform
• Digital mortgage platform
• Distressed loan solutions
• Loan payment processing system
• Mortgage risk management tools
• Loan analytics
• Real estate tech solutions
• Mortgage customer support
• Distressed mortgage handling
• Mortgage risk management
• Private label mortgage services
• Mortgage portfolio
• Loan servicing technology
• Homeownership solutions
• Loan servicing innovation
• Mortgage industry technology
• Homeownership platform
• Mortgage servicing data
• Real estate transaction management
• Distressed loan management
• Mortgage data analytics tools
• Mortgage customer experience
• Homeownership support platform
• Subservicing
• Private label servicing
• Distressed loan handling
• Escrow services
• Loan payment system
• Loan transfer services
• Loan management
• Financial services
• Homeownership services
• Mortgage risk analytics
• Escrow management
• Loan processing
• Mortgage industry leader
• Mortgage analytics platform
• Loan servicing compliance
• Digital mortgage management
• Fintech mortgage
• Mortgage technology
• Home loan transfer services
• Mortgage customer service
• Homeownership journey
• Loan management software
• Homeownership digital experience
• Customer support
• Loan servicing solutions
• Mortgage data management
• Loan management system
• Mortgage industry fintech
• Home equity loans
• Homeownership experience
• Mortgage data analytics
• Real estate marketplace platform
• Customer portal
• Mortgage platform
• Customer-centric
• Loan transfer technology
• Loan refinancing
• Loan transfer automation
• Loan servicing compliance solutions
• Homeownership support
• Mortgage portfolio analytics
• Mortgage solutions
• Real estate transaction services
• Loan servicing customer portal
• Loan payment automation
• Mortgage management
• Mortgage industry innovation
• Mortgage portfolio management
• Home loan origination
• Homeownership digital tools
• Real estate transaction platform
• Loan origination
• Mortgage portfolio management software
• Loan management automation
• Mortgage servicing APIs
• Loan servicing automation
• Mortgage analytics
• Real estate marketplace
• Loan transfer
• Home buying tools
• Mortgage customer care
• B2B
• B2C
• B2B2C
• D2C
• Services
• Other activities related to credit intermediation
• Payment processing
• Customer experience
• Mobile app
• Information technology & services
• Real estate

Technologies Used

• Amazon AWS
• CloudFlare
• CloudFlare Hosting
• Cloudflare DNS
• Mapbox
• Microsoft Office 365
• Mobile Friendly
• MongoDB
• React Redux
• Vidyard
• WP Engine
• Workday
• Zendesk

Affiliated Organizations & Regional Branches

• California Pacific Financial
• Stonegate Mortgage Corporation (NYSE: SGM)