IHG Hotels & Resorts

Overview

InterContinental Hotels Group (IHG) Hotels & Resorts is a British multinational hospitality company headquartered in Windsor, United Kingdom. Established in 2003, IHG's heritage dates back to 1777 and the company now operates a global portfolio of more than 6,600 hotels across over 100 countries, offering upwards of 900,000 guest rooms to millions of travelers each year.

IHG leverages franchising, management contracts, and ownership models, providing hotel owners and franchisees access to a diverse collection of well-known brands and its robust loyalty program, IHG Rewards. The brand portfolio features luxury choices, upscale options, and mainstream hotel brands with a presence in the Americas, Europe, Asia, and the Middle East. Regional offices support operations across key markets worldwide.

Basic Information

Contact Details

• Phone: +1 877-834-3613
• Website: ihg.com
• LinkedIn: linkedin.com/company/ihghotels&resorts

Key Focus Areas & Initiatives

• Hotels
• Resorts
• Hospitality
• Food
• Beverage
• Hotels/Resorts
• Consumer discretionary
• D2C
• Hospitality technology
• Regional hotel management
• Luxury brands
• Hotel customer engagement
• Budget hotel brands
• Hotel industry analytics
• Customer experience
• Resort destinations
• Management services
• Hotel portfolio management
• Hotel franchising
• Hotel customer insights
• Hotel expansion
• Regional offices
• Hotel revenue management
• Hotel industry innovation
• Employee training
• Hotel management technology
• Employee development
• B2C
• Luxury hotels
• Event planning
• Loyalty program
• Hotel mobile app
• Urban hotels
• Management contracts
• Guest data analytics
• Global presence
• Hotel expansion strategy
• Budget hotels
• Hotel ownership
• Hotel loyalty program
• Customer service
• Services
• Midscale hotel brands
• Hotel management platform
• Digital hotel booking
• Customer loyalty
• Hotel leasing
• Hotel management software
• Data analytics
• Airport hotels
• Luxury hospitality services
• Hotel management
• Hospitality industry
• Brand portfolio
• Hotel management solutions
• Hotel brands
• Hotel brand diversification
• Midscale brands
• Hotels (except casino hotels) and motels
• Hotel digital transformation
• Budget hospitality
• Luxury hotel brands
• Brand diversification
• Luxury hospitality
• Hospitality services
• Hotel revenue management tools
• Hotel franchise management
• Heritage hotel brand
• Hotel brand portfolio
• Digital booking
• Hotel revenue optimization
• Extended stay hotel brands
• Midscale hospitality
• Management agreements
• Brand management
• Midscale hotels
• Hotel industry trends
• Heritage hotel brands
• Travel industry
• Hotel marketing
• B2B
• Extended stay hotels
• Hotel management consulting
• Hotel digital marketing
• Extended stay
• Hotel industry technology
• Heritage
• Mobile app
• Hotel operations
• Franchising
• Sustainability
• Economy brands
• Travel
• Hotel loyalty
• Hotel loyalty rewards
• Hotel franchise operations
• E-commerce
• IHG One Rewards
• Book hotels
• Reward nights
• Accommodation
• Family-friendly
• Business travel
• Beachfront resorts
• Meeting spaces
• Conference services
• Pet-friendly hotels
• Promotional offers
• Guest experience
• Local attractions
• Fitness amenities
• Dining options
• Leisure travel
• Adventure travel
• International destinations
• Holiday packages
• Business rewards
• Room amenities
• Cultural experiences
• Travel discounts
• Safety protocols
• Exclusive member rates
• Special offers
• Summer vacations
• Winter getaways
• All-inclusive resorts
• Sustainable travel
• Community engagement
• Travel partners
• Last minute deals
• Holiday Inn
• Merchandising strategies
• Guest loyalty
• Online reservations
• Leisure, travel & tourism
• Consumer goods
• Consumers
• Events services
• Franchises
• Environmental services
• Renewables & environment
• Consumer internet
• Internet
• Information technology & services
• Event planning & services
• Hotels & travel
• Venues & event spaces

Technologies Used

• ASP.NET
• Adara
• Adobe CQ
• Adobe Marketing Cloud
• Adobe Media Optimizer
• Akamai
• Akamai DNS
• Akamai RUM
• Amadesa
• Amazon AWS
• Amazon SES
• AppDynamics
• Atlassian Cloud
• Bazaarvoice
• Bing Ads
• CloudFlare Hosting
• Commission Junction
• DoubleClick
• DoubleClick Floodlight
• Dropbox
• Drupal
• Eloqua
• Eventbrite
• ExactTarget
• Facebook Custom Audiences
• Facebook Login (Connect)
• Facebook Widget
• FullStory
• Gigya
• Gmail
• Google AdWords Conversion
• Google Analytics
• Google Apps
• Google Maps
• Google Maps (Paid Users)
• Google Play
• Google Tag Manager
• InsightExpress
• Kenshoo
• LiveFyre
• Microsoft Office 365
• Mobile Friendly
• Nginx
• Omniture (Adobe)
• Outlook
• Pixlee
• Quantcast
• Remote
• Salesforce
• Salesforce Live Agent
• Salesforce Service Cloud
• Scene7
• Sojern
• The Trade Desk
• Twitter Advertising
• Vimeo
• WP Engine
• WordPress.org
• Yahoo Analytics

Affiliated Organizations & Regional Branches

• Ruby
• Kimpton BEM Budapest
• Holiday Inn Melbourne, FL
• Hotel Indigo Bali Seminyak Beach