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Endear | Company Profile

9/23/2025

Endear

Overview

Endear is a New York City-based company founded in 2016 that specializes in retail Customer Relationship Management (CRM) software. The company provides an AI-powered platform designed to enhance sales, customer engagement, and loyalty for both online and physical stores. Features include AI-driven note-taking, appointment management, and automated communication through SMS, email, and WhatsApp, helping retail teams connect with customers more effectively.

The platform focuses on personalized, data-driven solutions for omnichannel fashion brands and retail businesses, enabling team members from stylists to store managers to engage clients and manage appointments without requiring AI expertise. Endear is committed to helping clients increase repeat purchases and optimize conversion rates through innovative tools for customer loyalty and sales performance.

Basic Information

Industryinformation technology & services
Founded2016
Headquarters4 E 72nd St, New York, NY 10021-4144, United States
Alexa Ranking299702

Contact Details

Key Focus Areas & Initiatives

  • Omnichannel retail CRM solutions
  • AI-driven customer engagement and analytics
  • Appointment management tools
  • Automated outreach via SMS, email, WhatsApp
  • Clienteling for fashion and retail brands
  • Customer loyalty program optimization
  • Personalization and data-driven decision making
  • Sales growth and campaign automation
  • Integration with retail platforms
  • Store performance tracking and analytics

Technologies Used

  • AI
  • Adobe Media Optimizer
  • Amazon AWS
  • Android
  • Bootstrap Framework
  • Cedexis Radar
  • Circle
  • CloudFlare
  • CloudFlare Hosting
  • Cloudflare DNS
  • Data Analytics
  • Domo
  • DoubleClick
  • DoubleClick Conversion
  • Facebook Custom Audiences
  • Facebook Login (Connect)
  • Facebook Widget
  • FullStory
  • Gmail
  • Google AdWords Conversion
  • Google Apps
  • Google Dynamic Remarketing
  • Google Font API
  • Google Play
  • Google Tag Manager
  • Hotjar
  • Hubspot
  • Intercom
  • IoT
  • KNIME
  • Laravel
  • Linkedin Marketing Solutions
  • Looker
  • MailChimp SPF
  • Memberful
  • Micro
  • Mobile Friendly
  • React
  • React Native
  • Remote
  • Render
  • Reviews
  • Ruby On Rails
  • SalesLoft
  • Segment.io
  • Seismic
  • Sisense
  • Vercel
  • Vimeo
  • Wistia
  • YouTube

Affiliated Organizations & Regional Branches

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