dunnhumby

Overview

dunnhumby is a global customer data science company founded in 1989 by Edwina Dunn and Clive Humby, headquartered in London, England. The company specializes in helping retailers and brands enhance customer experiences through data-driven insights and Customer First strategies. It gained recognition for its partnership with Tesco, developing the Tesco Clubcard loyalty program, which transformed retail customer analytics.

The company offers a range of services, including customer insights and analytics, personalized marketing, loyalty management, and campaign optimization. It works with nearly 40 retailers and 50 manufacturers worldwide, utilizing data from loyalty programs and online sources to inform real-time decision-making. With a focus on innovation and scientific rigor, dunnhumby aims to help clients build long-term customer relationships and drive profitable growth.

Basic Information

Contact Details

• Phone: +44 20 8832 9222
• Website: dunnhumby.com
• LinkedIn: linkedin.com/company/dunnhumby

Key Focus Areas & Initiatives

• data science
• ai
• predictive analytics
• loyalty marketing
• data analytics
• retail media
• programmatic advertising
• customer insight
• mobile commerce
• retail technology
• mobile coupons
• enterprise software
• e-commerce
• coupons
• software
• advertising
• consumer internet
• customer loyalty
• customer data monetization
• retail analytics
• predictive modeling
• operational efficiency
• customer segmentation software
• consulting
• services
• customer personalization
• data analytics tools
• customer loyalty programs
• customer data integration
• ai in retail
• customer experience
• customer retention
• customer centricity
• campaign optimization
• data-driven decisions
• marketing
• customer loyalty analytics
• retail strategy
• customer data optimization
• customer value
• loyalty programs
• customer segmentation models
• customer data science
• customer behavior prediction
• customer data platforms
• customer behavior
• customer segmentation
• retail customer insights
• retail data analysis
• customer journey
• customer satisfaction
• loyalty program analytics
• market insights
• consumer goods
• customer trends
• customer profiling
• marketing automation
• customer segmentation tools
• customer insights
• loyalty program
• financial services
• customer engagement
• management consulting services
• ai and machine learning
• customer behavior analytics
• data management
• category management
• assortment optimization
• price optimization
• promotions analytics
• shopper insights
• customer strategy
• client success stories
• data consulting
• insight monetisation
• cpg collaboration
• omnichannel advertising
• consumer packaged goods
• ai-powered solutions
• behavioral insights
• merchandising decisions
• sales uplift
• campaign measurement
• consumer insights
• retail growth strategies
• product promotions
• retail performance tracking
• dynamic pricing
• market share growth
• category insights
• product assortment
• ad spend management
• digital marketing solutions
• custom reporting
• customer journey mapping
• engagement metrics
• promotional effectiveness
• retail analytics tools
• competitive advantage
• data visualization
• cross-channel marketing
• brand collaboration
• in-store media solutions
• personalized marketing
• revenue optimization
• distribution

Technologies Used

• AI
• Atlassian Cloud
• Cloudflare DNS
• Drupal
• Leadfeeder
• Outlook
• React Redux
• Taboola Newsroom
• TripleLift

Affiliated Organizations & Regional Branches

• KSS RETAIL LIMITED
• Aptaris