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CSG | Company Profile

9/29/2025

CSG

Overview

CSG is a multinational SaaS platform company based in Englewood, Colorado. Founded in 1982, it specializes in business support systems (BSS) software and services for the telecommunications industry, while also serving sectors such as broadband cable, media, retail, healthcare, government, financial services, and insurance. The organization is recognized as a global provider of customer engagement and monetization solutions through strategic contracts and acquisitions.

The company delivers a comprehensive suite of software and services that support customer data management, billing, revenue, and customer experience. Its solutions improve omnichannel communications, streamline payments, and enable digital service monetization. Key operational areas include customer communications, experience management, network solutions, payments, and revenue management. CSG emphasizes a customer-centric approach, innovation, and employee engagement as part of its mission.

Basic Information

Industry information technology & services
Founded 1982
Revenue 1.2B
Headquarters 169 Inverness Dr W, Englewood, Colorado 80112-5063, United States
Languages English
Alexa Ranking 276150

Contact Details

Key Focus Areas & Initiatives

  • Business support solutions
  • Revenue management
  • Customer experience
  • Digital transformation
  • Managed services
  • IoT
  • 5G
  • Telecom
  • OTT
  • Software
  • Information technology
  • EDP services
  • Technology
  • Software development
  • SaaS
  • Healthcare
  • Cloud computing
  • Cloud-native SaaS platform
  • Cloud-based billing
  • Telecommunications
  • Network slicing monetization
  • Telecommunications solutions
  • Digital experience
  • AI-powered insights
  • Subscription management
  • Customer journey management
  • Microservices architecture
  • Retail
  • Data analytics
  • Network messaging
  • Multi-cloud support
  • Digital monetization
  • Customer personalization
  • Cloud scalability
  • Cloud-based policy control
  • Customer data management
  • Customer engagement
  • Automation tools
  • Customer analytics
  • Real-time data processing
  • Multi-cloud SaaS deployment
  • Multi-tenant platform
  • Government
  • Mediation solutions
  • Partner management
  • Security and compliance
  • Cloud-based revenue management
  • Subscription billing
  • Real-time analytics
  • API integration
  • Real-time customer engagement
  • Subscription and usage billing
  • Cloud infrastructure
  • Network messaging platform
  • Digital transformation for telcos
  • Cloud security
  • Data security
  • 5G revenue management
  • Policy control
  • Cloud deployment
  • Customer loyalty
  • Real-time engagement
  • Financial services
  • Insurance
  • Massive IoT traffic support
  • Billing automation
  • Policy control for 5G
  • Market-leading platform
  • Payment platform
  • Mediation
  • Data-driven decision making
  • Cloud-native platform
  • Digital services monetization
  • Cloud-native mediation
  • Multi-sided business models
  • Cloud architecture
  • Scalable SaaS
  • Dynamic policy management
  • BSS software
  • Multi-industry solutions
  • Cloud migration
  • Multi-service orchestration
  • Customer data platform
  • 5G solutions
  • Cloud-native SaaS
  • AI-driven offer recommendations
  • Operational efficiency
  • Cloud platform
  • Customer retention
  • API-first architecture
  • Converged mediation
  • 5G network messaging
  • Digital services
  • Enterprise SaaS
  • Customer journey
  • IoT monetization
  • Digital customer journey
  • Self-service portals
  • Product configuration
  • Digital engagement channels
  • Customer lifecycle management
  • B2B
  • B2C
  • B2B2C
  • D2C
  • Consulting
  • Services
  • Computer systems design and related services
  • Fraud detection
  • Data management
  • Payment processing
  • Regulatory compliance
  • Health care
  • Health, wellness & fitness
  • Hospital & health care
  • Enterprise software
  • Enterprises
  • Governments
  • Internet infrastructure
  • Internet
  • Computer & network security

Technologies Used

  • AI
  • Citrix
  • Google Cloud Hosting
  • Microsoft Office 365
  • The Trade Desk
  • VueJS
  • WP Engine
  • Workday

Affiliated Organizations & Regional Branches

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