BiometricPro

Overview

Operating in the information technology and services sector, this organization specializes in innovative AI-powered conversation analysis, multichannel analytics, and customized agent training. Their expertise spans across performance dashboards, ontology integration, and real-time conversation monitoring.

The company supports businesses seeking advanced solutions in quality assurance, emotion and mood detection, multilingual support, and regulatory compliance monitoring, leveraging data-driven approaches and artificial intelligence for optimized customer experiences and operational efficiency.

Basic Information

Contact Details

• Website: biometricpro.io
• LinkedIn: linkedin.com/company/biometricpro

Key Focus Areas & Initiatives

• IT services & IT consulting
• Trend detection
• Personalized agent training
• Performance dashboards
• Cost reduction
• Ontology integration
• Conversational analysis
• Emotion and mood detection
• Chat analysis
• Healthtech
• Speech analytics
• AI generative models
• Multichannel analytics
• Quality assurance
• Multilingual support
• Real-time conversation monitoring
• Regulatory compliance monitoring
• Natural language processing
• Customer service
• Agent performance evaluation
• Knowledge graph analysis
• Operational efficiency
• Social media monitoring
• Customer sentiment analysis
• Call center optimization
• Customer satisfaction
• Customer feedback analysis
• Software development
• Financial services
• Data-driven insights
• Emotion detection
• Compliance policy enforcement
• Unstructured data analysis
• Automated transcription
• Predictive analytics
• Sentiment analytics
• Customer journey insights
• Customer experience
• Text analytics
• Automated report generation
• AI-powered conversation analysis
• Inteligencia artificial
• Emotion recognition
• Real-time alerts
• Customer churn prediction
• B2B consulting services
• Computer systems design and related services
• Artificial intelligence
• Social media
• Consumer internet
• Consumers
• Internet
• Enterprise software
• Enterprises
• Computer software

Technologies Used

• AI
• Apache
• Basis
• Gmail
• Google Apps
• Google Tag Manager
• Microsoft Office 365
• Mobile Friendly
• Outlook
• WordPress.org
• reCAPTCHA

Affiliated Organizations & Regional Branches