Auxy AI

Overview

Auxy AI specializes in AI-powered customer support solutions that enhance customer experiences through intelligent, real-time problem solving. Their main product is the AI Agent Engine, which integrates various communication channels and business systems, such as chat, voice, email, and CRM, into a unified intelligence layer for seamless customer interactions.

The company offers several key features, including a Support Team Copilot that assists human agents with real-time suggestions and automates repetitive tasks. Auxy AI provides true omnichannel support, maintaining conversation context across different platforms. Their analytics tools deliver insights into customer interactions, while the AI ensures polished communication that aligns with the brand's voice. Auxy AI helps businesses reduce support costs by automating a significant portion of customer inquiries, while also delivering personalized, 24/7 support to enhance customer satisfaction. The company targets organizations looking to improve their customer support operations with efficient, brand-consistent communication.

Basic Information

Contact Details

• Website: auxy.ai
• LinkedIn: linkedin.com/company/auxy-ai

Key Focus Areas & Initiatives

• AI-powered customer support solutions
• Omnichannel support integration
• Support Team Copilot for agent productivity
• Automated, brand-consistent communication
• Analytics for customer interactions
• Real-time problem solving

Technologies Used

Affiliated Organizations & Regional Branches