Knoxville Utilities Board

Overview

Knoxville Utilities Board (KUB) is an independent agency of the City of Knoxville, established in 1939. It provides a range of utility services, including electricity, fiber internet, natural gas, water, and wastewater treatment, to over 501,000 customers in Knoxville and surrounding areas. KUB is committed to delivering safe, reliable, and affordable utility services while focusing on environmental stewardship and responsible resource management.

The organization leverages advanced technologies to improve service quality and reliability, including fault location and advanced metering for electricity. Ongoing infrastructure programs such as Century II have modernized water and natural gas systems, reducing disruptions and boosting efficiency. KUB actively supports Knoxville’s economic development with tailored commercial and industrial services, competitive rates, and robust sustainability initiatives. Its dedication to quality service and environmental responsibility has been recognized through multiple awards.

Basic Information

Industry	utilities
Founded	1939
Revenue	$972.5M
Headquarters	4505 Middlebrook Pike NW, Knoxville, Tennessee, United States
Alexa Ranking	227,737

Contact Details

Phone: +1 865-524-2911
Website: kub.org
LinkedIn: linkedin.com/company/knoxville-utilities-board

Key Focus Areas & Initiatives

utility services
water and sewer utilities
kub connected
fiber support email
outage map
water and wastewater
meter modernization
community engagement
natural gas distribution
electric service
natural gas
public records policy
energy and power systems
weatherization programs
outage management
century ii infrastructure
community programs
fiber internet
media center
wastewater management
fiber broadband
electric power generation and distribution
water service
government
services
electric power transmission, control, and distribution
customer service
energy efficiency
oil & energy
electric power transmission, control, & distribution
electrical/electronic manufacturing
manufacturing
mechanical or industrial engineering
environmental services
renewables & environment

Technologies Used

Apache
AppNexus
Facebook Custom Audiences
Facebook Login (Connect)
Facebook Widget
Freshdesk
Google Tag Manager
Mobile Friendly
Outlook
Remote
RocketFuel
Sendgrid
The Trade Desk
reCAPTCHA

Affiliated Organizations & Regional Branches