Zendesk | Company Profile - Revenue, Headcount, Tech Stack, Contacts

Zendesk | Company Profile - Revenue, Headcount, Tech Stack, Contacts

Updated October 9, 2025
Public ProfileLinkedInLinkedIn Profile

Zendesk, Inc.

Employees4986
Revenue$1.3B
Market Cap9.6B
Alexa Rank# 186

Industry & Market

Primary Industry
information technology & services
All Industries
information technology & servicescomputer software
Location
San Francisco, California, United States
Public Trading
NASDAQ: ZEN

Funding Information

Annual Revenue
$1,338,603,000
Publicly traded company

Headcount Distribution

Total Employees
4,986
Departments
19

By Department

Department Breakdown

Engineering
Sales
Support
Consulting
Marketing
Business Development
Others

Keywords & Focus Areas

help deskscustomer supportsaascustomer communitycustomer servicecustomer support toolstech field supportenterprise softwarecrmsoftwareinformation technologyedp servicestechnologysoftware developmentcustomer journey mappingmulti-channel supportcustomer analyticscustomer support ai modelscustomer support in telecomcustomer support automation+10 more
30 total keywords

Overview

Zendesk, Inc. is a prominent American software-as-a-service (SaaS) company that specializes in customer support, sales, and communication solutions. Founded in 2007 in Copenhagen by Mikkel Svane, Alexander Aghassipour, and Morten Primdahl, it aims to enhance the customer service experience with a user-friendly platform. The company relocated its headquarters to San Francisco to better connect with its customer base and investors.

The company offers a wide range of cloud-based products, including Zendesk Support for ticket management, Zendesk Chat for real-time customer engagement, and Zendesk Talk for voice-based support. Other offerings include Zendesk Guide for self-service, Zendesk Sell for sales management, and Zendesk Explore for analytics. The platform is designed to be accessible for users of all levels and is scalable to meet the needs of both small startups and large enterprises across various industries. With a focus on simplicity and user experience, Zendesk supports thousands of businesses worldwide in improving customer satisfaction and operational efficiency.

Key Metrics

Total Employees
XXXX
Total number of employees
Engineering
XX
Number of employees in the engineering department
Sales Team
$XX
Number of employees in the sales department
Marketing
XX
Number of employees in the marketing department
Founded
XXXX
Year the company was founded
Revenue
$XXX,XXX,XXX
Total revenue of the company
Total Funding
$XXX M
Total funding of the company
Market Cap
$XXX,XXX
Market cap of the company

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Contact

Company
Zendesk
Headquarters
989 Market St, San Francisco, California 94103, US
Founded
2007
Languages
English, German, French, Portuguese
Industry
information technology & services

Technology Stack

Analytics & Tracking

Not found

Social & Marketing

Not found

Database & Backend

Not found

Cloud & Infrastructure

CloudFlare CDNCloudFlare HostingCloudflare DNS

Productivity

Not found

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